# Frequently Asked Questions

**URL:** https://forum.mattermost.com/c/faq/5.md?page=2

[Latest](https://forum.mattermost.com/latest.md) · [Categories](https://forum.mattermost.com/categories.md)

**Page:** 3

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## [\[Solved\] Debian Jessie Installation Howto - Error on Step 8](https://forum.mattermost.com/t/solved-debian-jessie-installation-howto-error-on-step-8/1724)

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**Author:** [@Knorkator](https://forum.mattermost.com/u/Knorkator)\
**Replies:** 2\
**Last updated:** [June 22, 2016, 1:24pm UTC](https://forum.mattermost.com/t/solved-debian-jessie-installation-howto-error-on-step-8/1724 "2016-06-22T13:24:25Z")

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Hello, at Step 8 of the Debian Howto ( http://docs.mattermost.com/install/prod-debian.html ), i´m getting the following Error: root@mattermost:~# systemctl daemon-reload root@mattermost:~# systemctl enable mattermost …

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## [Problem following instructions installing Mattermost 2.2.0 in Ubuntu 14.04 + connecting 3 ubuntu machines](https://forum.mattermost.com/t/problem-following-instructions-installing-mattermost-2-2-0-in-ubuntu-14-04-connecting-3-ubuntu-machines/1386)

<div class="topic-metadata">

**Author:** [@Doodlebaa](https://forum.mattermost.com/u/Doodlebaa)\
**Replies:** 9\
**Last updated:** [April 29, 2016, 12:49pm UTC](https://forum.mattermost.com/t/problem-following-instructions-installing-mattermost-2-2-0-in-ubuntu-14-04-connecting-3-ubuntu-machines/1386 "2016-04-29T12:49:51Z")

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Hello everyone! I am a newbie here, and a newbie in programming, and I got a task to install Mattermost on DigitalOcean VPS. Using Ubuntu 14.04. I know most of the problem is due to my lack of knowledge in programming/t…

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## [Docker vs direct install](https://forum.mattermost.com/t/docker-vs-direct-install/1026)

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**Author:** [@cristobal](https://forum.mattermost.com/u/cristobal)\
**Replies:** 2\
**Last updated:** [March 11, 2016, 12:22pm UTC](https://forum.mattermost.com/t/docker-vs-direct-install/1026 "2016-03-11T12:22:43Z")

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HI All, I am about to attempt my first mattermost install. I have a DigitalOcean droplet that is used to host another site, and plan to host many sites on it. What I'm wondering is whether there is serious advantage …

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## [\[Solved\] Access the site on developer machine](https://forum.mattermost.com/t/solved-access-the-site-on-developer-machine/947)

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**Author:** [@matz](https://forum.mattermost.com/u/matz)\
**Replies:** 2\
**Last updated:** [February 23, 2016, 2:49pm UTC](https://forum.mattermost.com/t/solved-access-the-site-on-developer-machine/947 "2016-02-23T14:49:58Z")

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I followed the Developer Setup guide all the way to make run and the server seems to be running: \[2016/02/23 01:40:43 PST\] \[INFO\] Starting Server... \[2016/02/23 01:40:43 PST\] \[INFO\] Server is listening on :8065 \[2016/0…

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## [Simple Single VPS install (Ubuntu 14)](https://forum.mattermost.com/t/simple-single-vps-install-ubuntu-14/941)

<div class="topic-metadata">

**Author:** [@madpink](https://forum.mattermost.com/u/madpink)\
**Replies:** 0\
**Last updated:** [February 22, 2016, 6:07pm UTC](https://forum.mattermost.com/t/simple-single-vps-install-ubuntu-14/941 "2016-02-22T18:07:44Z")

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I've been tinkering around with using Mattermost on a single VPS. The following has worked for me so far, I'd like to see if others might want to give it a try and see if it works. FYI- I've installed using these setting…

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## [How to enable ssl in a docker installation?](https://forum.mattermost.com/t/how-to-enable-ssl-in-a-docker-installation/873)

<div class="topic-metadata">

**Author:** [@gusgonnet](https://forum.mattermost.com/u/gusgonnet)\
**Replies:** 2\
**Last updated:** [February 19, 2016, 6:12am UTC](https://forum.mattermost.com/t/how-to-enable-ssl-in-a-docker-installation/873 "2016-02-19T06:12:50Z")

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Hi, I have installed Mattermost with Docker following the One-line Docker Install. Amazing. Now, is there a way to enable SSL (or maybe I should state HTTPS?) to protect the sessions to the server with encryption? th…

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## [Running Mattermost On Windows](https://forum.mattermost.com/t/running-mattermost-on-windows/629)

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**Author:** [@james](https://forum.mattermost.com/u/james)\
**Replies:** 7\
**Last updated:** [February 16, 2016, 8:53am UTC](https://forum.mattermost.com/t/running-mattermost-on-windows/629 "2016-02-16T08:53:24Z")

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Hi guys, I work for a large enterprise that generally builds most of its apps on top of Microsoft technologies. My background in development is generally using managed languages, Java, C#, WPF, ASP.NET, on top of Wind…

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## [Clean channel history](https://forum.mattermost.com/t/clean-channel-history/819)

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**Author:** [@Olivier](https://forum.mattermost.com/u/Olivier)\
**Replies:** 1\
**Last updated:** [February 10, 2016, 4:57pm UTC](https://forum.mattermost.com/t/clean-channel-history/819 "2016-02-10T16:57:25Z")

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Hi! Since I now understand the "Town square" topic, I created private channels. Good. But now I would like to clean the history of "Town square" (to welcome external people without having the whole previous history).…

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## [Change Team Creation Process](https://forum.mattermost.com/t/change-team-creation-process/667)

<div class="topic-metadata">

**Author:** [@kampmann](https://forum.mattermost.com/u/kampmann)\
**Replies:** 1\
**Last updated:** [January 21, 2016, 8:03pm UTC](https://forum.mattermost.com/t/change-team-creation-process/667 "2016-01-21T20:03:05Z")

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Is it possible to change the process for creating a new team? I don't want the password or username parts. I want to use a LDAP/Active Directory for the log in and these screens are redundant. Thanks!

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## [Page refresh on channel switch](https://forum.mattermost.com/t/page-refresh-on-channel-switch/512)

<div class="topic-metadata">

**Author:** [@sven](https://forum.mattermost.com/u/sven)\
**Replies:** 2\
**Last updated:** [January 21, 2016, 7:53pm UTC](https://forum.mattermost.com/t/page-refresh-on-channel-switch/512 "2016-01-21T19:53:46Z")

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Hello, I installed mattermost on our internal Server with apache2 https redirect. Everything works now but there is one little thing, which is quite annoying. If I swap a channel (maybe also a private message - but no …

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## [Mattermost feature explanation](https://forum.mattermost.com/t/mattermost-feature-explanation/701)

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**Author:** [@auzty](https://forum.mattermost.com/u/auzty)\
**Replies:** 2\
**Last updated:** [December 29, 2015, 4:51am UTC](https://forum.mattermost.com/t/mattermost-feature-explanation/701 "2015-12-29T04:51:15Z")

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maybe this is a funny questions, i really new in this mattermost and im not IT heavy. I am have a task to test the mattermost application, what is "TEAM" mean? what is "channel" mean? are both different? , first when w…

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## [\[SOLVED\] I have to type F5 to see new posts (WebSocket port error !?)](https://forum.mattermost.com/t/solved-i-have-to-type-f5-to-see-new-posts-websocket-port-error/697)

<div class="topic-metadata">

**Author:** [@aimless](https://forum.mattermost.com/u/aimless)\
**Replies:** 0\
**Last updated:** [December 28, 2015, 12:41pm UTC](https://forum.mattermost.com/t/solved-i-have-to-type-f5-to-see-new-posts-websocket-port-error/697 "2015-12-28T12:41:34Z")

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prerequisites : we need nginx that supports websocket (So the version 1.2.1 does not support websocket, so does not support Mattermost) For users of DEBIAN and for support websocket: With Wheezy, the version of nginx…

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## [Testing Debian Jessie deployment instructions](https://forum.mattermost.com/t/testing-debian-jessie-deployment-instructions/671)

<div class="topic-metadata">

**Author:** [@AndiHD](https://forum.mattermost.com/u/AndiHD)\
**Replies:** 4\
**Last updated:** [December 27, 2015, 9:07am UTC](https://forum.mattermost.com/t/testing-debian-jessie-deployment-instructions/671 "2015-12-27T09:07:01Z")

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Hi, tried to install this on one single machine based on this: -\>https://github.com/mattermost/platform/blob/master/doc/install/Production-Debian.md Database server is working but step 7 in setting up matterm…

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## [Docker - how to upgrade the running docker instance with keeping all data inside?](https://forum.mattermost.com/t/docker-how-to-upgrade-the-running-docker-instance-with-keeping-all-data-inside/524)

<div class="topic-metadata">

**Author:** [@mihai\_satmarean](https://forum.mattermost.com/u/mihai_satmarean)\
**Replies:** 4\
**Last updated:** [November 20, 2015, 8:12am UTC](https://forum.mattermost.com/t/docker-how-to-upgrade-the-running-docker-instance-with-keeping-all-data-inside/524 "2015-11-20T08:12:00Z")

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having run docker run --name mattermost-dev -d --publish 8065:80 mattermost/platform on mattermost ver 1.1 we would like to test version 1.2 but we would like to keep all the authorisations and all we made in the current…

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## [WebSocket configuration warning after EBS setup](https://forum.mattermost.com/t/websocket-configuration-warning-after-ebs-setup/388)

<div class="topic-metadata">

**Author:** [@cpml77](https://forum.mattermost.com/u/cpml77)\
**Replies:** 2\
**Last updated:** [October 26, 2015, 5:37am UTC](https://forum.mattermost.com/t/websocket-configuration-warning-after-ebs-setup/388 "2015-10-26T05:37:13Z")

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Hi all, I followed instructions at https://github.com/mattermost/platform/blob/master/doc/install/Amazon-Elastic-Beanstalk.md for AWS Elastic Beanstalk Setup (Docker) but, when accessing the system, I get the following …

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## [Use Systemd instead of upstart for Ubunto 15.04](https://forum.mattermost.com/t/use-systemd-instead-of-upstart-for-ubunto-15-04/286)

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**Author:** [@Daniel](https://forum.mattermost.com/u/Daniel)\
**Replies:** 2\
**Last updated:** [October 6, 2015, 2:27pm UTC](https://forum.mattermost.com/t/use-systemd-instead-of-upstart-for-ubunto-15-04/286 "2015-10-06T14:27:20Z")

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Hi, I am trying to install 1.0 on my Ubuntu 15.04 install, and I noticed that it is running systemd instead of upstart. So I need to use systemd to get my service to work and I have no clue what so ever on how to make …

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## [How do I change default email settings?](https://forum.mattermost.com/t/how-do-i-change-default-email-settings/77)

<div class="topic-metadata">

**Author:** [@lmorroni](https://forum.mattermost.com/u/lmorroni)\
**Replies:** 3\
**Last updated:** [July 28, 2015, 11:55am UTC](https://forum.mattermost.com/t/how-do-i-change-default-email-settings/77 "2015-07-28T11:55:34Z")

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Hello, I have mattermost running on an Ubuntu VM. All is working well except e-mail. My VM has smart host relaying working using postfix. It has been tested using a bash script. My question is how do I make changes t…

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## [Apache 2 proxying requests to mattermost](https://forum.mattermost.com/t/apache-2-proxying-requests-to-mattermost/235)

<div class="topic-metadata">

**Author:** [@vernons](https://forum.mattermost.com/u/vernons)\
**Replies:** 1\
**Last updated:** [September 25, 2015, 7:39am UTC](https://forum.mattermost.com/t/apache-2-proxying-requests-to-mattermost/235 "2015-09-25T07:39:01Z")

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How do I configure Apache 2 to front end requests to mattermost installed using the gitlab-omnibus package? I've already disabled nginx in the gitlab.rb file nginx\['enable'\] = false and have added an Apache 2 conf…

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## [Mattermost Beta1 Production Install](https://forum.mattermost.com/t/mattermost-beta1-production-install/190)

<div class="topic-metadata">

**Author:** [@it33](https://forum.mattermost.com/u/it33)\
**Replies:** 4\
**Last updated:** [September 11, 2015, 3:23pm UTC](https://forum.mattermost.com/t/mattermost-beta1-production-install/190 "2015-09-11T15:23:50Z")

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While a number of organizations, supported directly by the Mattermost team, run Beta1 in production, production deployment is not recommended until Beta2, scheduled for release October 2, 2015, which includes new adminis…

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## [New version with support for local storage](https://forum.mattermost.com/t/new-version-with-support-for-local-storage/94)

<div class="topic-metadata">

**Author:** [@mayurkadu9](https://forum.mattermost.com/u/mayurkadu9)\
**Replies:** 2\
**Last updated:** [September 1, 2015, 4:51pm UTC](https://forum.mattermost.com/t/new-version-with-support-for-local-storage/94 "2015-09-01T16:51:42Z")

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Hello, I would like to know when can we expect the release of mattermost with the support for local storage Thanks

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## [Where to change colour scheme or customise look and feel?](https://forum.mattermost.com/t/where-to-change-colour-scheme-or-customise-look-and-feel/128)

<div class="topic-metadata">

**Author:** [@megatronic79](https://forum.mattermost.com/u/megatronic79)\
**Replies:** 3\
**Last updated:** [August 21, 2015, 3:47pm UTC](https://forum.mattermost.com/t/where-to-change-colour-scheme-or-customise-look-and-feel/128 "2015-08-21T15:47:36Z")

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Where to change colour scheme or customise look and feel?

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## [Error "Unable to upload file. Amazon S3 not configured."](https://forum.mattermost.com/t/error-unable-to-upload-file-amazon-s3-not-configured/22)

<div class="topic-metadata">

**Author:** [@it33](https://forum.mattermost.com/u/it33)\
**Replies:** 2\
**Last updated:** [August 4, 2015, 2:55am UTC](https://forum.mattermost.com/t/error-unable-to-upload-file-amazon-s3-not-configured/22 "2015-08-04T02:55:03Z")

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If you have your own S3 account you can configure it in the config/config.json file. You should just need to go to the AWSSettings section and fill in the follow fields: "S3AccessKeyId": "", "S3SecretAccessKey": "", "…

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## [How to do I set up users in bulk from a 3rd party application?](https://forum.mattermost.com/t/how-to-do-i-set-up-users-in-bulk-from-a-3rd-party-application/75)

<div class="topic-metadata">

**Author:** [@gosure](https://forum.mattermost.com/u/gosure)\
**Replies:** 1\
**Last updated:** [July 18, 2015, 11:51pm UTC](https://forum.mattermost.com/t/how-to-do-i-set-up-users-in-bulk-from-a-3rd-party-application/75 "2015-07-18T23:51:18Z")

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Hello, First appreciate all your efforts in launching this promising product. Looking into seemlessly integrating mattermost with a proprietary app, is there way to create/setup users in bulk and link authentication …

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## [How to run Mattermost with RethinkDB instead of MySQL?](https://forum.mattermost.com/t/how-to-run-mattermost-with-rethinkdb-instead-of-mysql/21)

<div class="topic-metadata">

**Author:** [@it33](https://forum.mattermost.com/u/it33)\
**Replies:** 0\
**Last updated:** [June 28, 2015, 1:57am UTC](https://forum.mattermost.com/t/how-to-run-mattermost-with-rethinkdb-instead-of-mysql/21 "2015-06-28T01:57:01Z")

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Cross posted from: https://github.com/mattermost/platform/issues/70 by https://github.com/kamilion What's the best way to get rid of the mysql dependancy in the dockerfile and rely solely on rethinkdb for storage and c…

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## [Why am I not receiving my signup email?](https://forum.mattermost.com/t/why-am-i-not-receiving-my-signup-email/44)

<div class="topic-metadata">

**Author:** [@crspeller](https://forum.mattermost.com/u/crspeller)\
**Replies:** 0\
**Last updated:** [July 2, 2015, 12:44pm UTC](https://forum.mattermost.com/t/why-am-i-not-receiving-my-signup-email/44 "2015-07-02T12:44:52Z")

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If you are following the local docker image setup: Your ISP may be blocking port 25. The mail may be getting stuck in a spam filter because of the localhost domain. To get around this you can go to the settings menu…

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## [Why won't sub-sub-domains (e.g. www.corp.mydomain.com) not work?](https://forum.mattermost.com/t/why-wont-sub-sub-domains-e-g-www-corp-mydomain-com-not-work/13)

<div class="topic-metadata">

**Author:** [@it33](https://forum.mattermost.com/u/it33)\
**Replies:** 0\
**Last updated:** [June 27, 2015, 12:15pm UTC](https://forum.mattermost.com/t/why-wont-sub-sub-domains-e-g-www-corp-mydomain-com-not-work/13 "2015-06-27T12:15:49Z")

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If you're running locally as a developer then the system will work with just localhost or dockerhost if mapped in your /etc/hosts file. If you deployed via beanstalk then for now you must have a valid domain that is a…

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## [How can SMTP be configured for corporate email?](https://forum.mattermost.com/t/how-can-smtp-be-configured-for-corporate-email/70)

<div class="topic-metadata">

**Author:** [@sati80](https://forum.mattermost.com/u/sati80)\
**Replies:** 1\
**Last updated:** [July 15, 2015, 3:26pm UTC](https://forum.mattermost.com/t/how-can-smtp-be-configured-for-corporate-email/70 "2015-07-15T15:26:51Z")

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I am trying to set Mattermost in corp env and I need to set up SMTP that I can invite people with corp email. What is the way to set up SMTP that pointing to Corp SMTP server.

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## [What AWS settings should be used to self-host Mattermost?](https://forum.mattermost.com/t/what-aws-settings-should-be-used-to-self-host-mattermost/53)

<div class="topic-metadata">

**Author:** [@robrotheram](https://forum.mattermost.com/u/robrotheram)\
**Replies:** 7\
**Last updated:** [July 9, 2015, 4:37pm UTC](https://forum.mattermost.com/t/what-aws-settings-should-be-used-to-self-host-mattermost/53 "2015-07-09T16:37:58Z")

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Hello there, I am wondering where to find the AWS settings from amazon. I am running it on a self-hosted server in OVH and I have a amazon AWS account but I do not know where to find the settings that are needed for m…

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## [Why is my GitHub Issue being closed without a pull request?](https://forum.mattermost.com/t/why-is-my-github-issue-being-closed-without-a-pull-request/36)

<div class="topic-metadata">

**Author:** [@it33](https://forum.mattermost.com/u/it33)\
**Replies:** 0\
**Last updated:** [June 30, 2015, 9:55pm UTC](https://forum.mattermost.com/t/why-is-my-github-issue-being-closed-without-a-pull-request/36 "2015-06-30T21:55:39Z")

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Mattermost uses GitHub Issues to track product defects (aka "bugs") per http://www.mattermost.org/filing-issues/ When bugs are filed, they ideally result in a pull request that fixes the issue. Sometimes this doesn'…

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## [Error: "A team with that domain already exists"](https://forum.mattermost.com/t/error-a-team-with-that-domain-already-exists/19)

<div class="topic-metadata">

**Author:** [@it33](https://forum.mattermost.com/u/it33)\
**Replies:** 0\
**Last updated:** [June 27, 2015, 4:23pm UTC](https://forum.mattermost.com/t/error-a-team-with-that-domain-already-exists/19 "2015-06-27T16:23:04Z")

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By default, Mattermost does not allow team name URLs that could be used to spoof service names. For example, you can't name your team admin, test, or api. Try a different name or grep through the code for these reserv…

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