# Adding new license to system **URL:** \ **Category:** Troubleshooting\ **Created:** [December 2, 2019, 7:08am UTC](https://forum.mattermost.com/t/adding-new-license-to-system/8553 "2019-12-02T07:08:32Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rtiwari](https://avatars.discourse-cdn.com/v4/letter/r/8c91f0/32.png) [@rtiwari](https://forum.mattermost.com/u/rtiwari)\ **Post date:** [December 2, 2019, 7:08am UTC](https://forum.mattermost.com/t/adding-new-license-to-system/8553/1 "2019-12-02T07:08:33Z")
Unable to upload license file ./platform license upload /tmp/\*\*\*\*\*\*\*a-94165.mattermost-license Error: addLicense: This license only supports 350 users, when your system has 560 unique users. Unique users are counted distinctly by email address. You can see total user count under Site Reports -\> View Statistics., Usage: also , is there a way to reset the admin password Thanks , Rahul ---
**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\ **Post date:** [December 2, 2019, 2:04pm UTC](https://forum.mattermost.com/t/adding-new-license-to-system/8553/2 "2019-12-02T14:04:59Z")
Your license should match the number of users on your system, so you may need to request a new license. This command can be used to reset a password: [https://docs.mattermost.com/administration/command-line-tools.html#mattermost-user-password](https://docs.mattermost.com/administration/command-line-tools.html#mattermost-user-password). ---
**Author:** ![rtiwari](https://avatars.discourse-cdn.com/v4/letter/r/8c91f0/32.png) [@rtiwari](https://forum.mattermost.com/u/rtiwari)\ **Post date:** [December 3, 2019, 1:30am UTC](https://forum.mattermost.com/t/adding-new-license-to-system/8553/3 "2019-12-03T01:30:34Z")
Thanks amy for the reply !