# Android not attaching gallery images (Mobile Iron)

**URL:** <https://forum.mattermost.com/t/android-not-attaching-gallery-images-mobile-iron/7145>\
**Category:** Troubleshooting\
**Created:** [April 24, 2019, 8:20am UTC](https://forum.mattermost.com/t/android-not-attaching-gallery-images-mobile-iron/7145 "2019-04-24T08:20:16Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![neposo](https://avatars.discourse-cdn.com/v4/letter/n/e47c2d/32.png) [@neposo](https://forum.mattermost.com/u/neposo)\
**Post date:** [April 24, 2019, 8:20am UTC](https://forum.mattermost.com/t/android-not-attaching-gallery-images-mobile-iron/7145/1 "2019-04-24T08:20:16Z")

</div>

Hello there!

We use Mattermost with Mobile Iron (Android Enterprise). When attempting to attach photo from gallery the following situation happens: Personal-zone gallery is opened, all the photos are seen. After selecting one we are dropped back to messages screen, where nothing happens. Expected behavior: after selecting photo it is being uploaded like a regular attachment and then can be sent. Works fine for iOS version. Any ideas how to fix this?

Using version 1.18.1.

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [April 24, 2019, 3:47pm UTC](https://forum.mattermost.com/t/android-not-attaching-gallery-images-mobile-iron/7145/2 "2019-04-24T15:47:52Z")

</div>

Hi @neposo,

What Mattermost server version are you on? Do you see any errors in Android logs?

---

<div class="post-metadata">

**Author:** ![neposo](https://avatars.discourse-cdn.com/v4/letter/n/e47c2d/32.png) [@neposo](https://forum.mattermost.com/u/neposo)\
**Post date:** [May 13, 2019, 11:05am UTC](https://forum.mattermost.com/t/android-not-attaching-gallery-images-mobile-iron/7145/3 "2019-05-13T11:05:04Z")

</div>

server version 5.7, no errors are seen

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [May 14, 2019, 11:25pm UTC](https://forum.mattermost.com/t/android-not-attaching-gallery-images-mobile-iron/7145/4 "2019-05-14T23:25:41Z")

</div>

Hi @neposo, would you be open to contacting MobileIron about this issue or providing us a key contact person who can help with troubleshooting this issue?