# Blank admin screen and desktop app after upgrade to 6.6

**URL:** <https://forum.mattermost.com/t/blank-admin-screen-and-desktop-app-after-upgrade-to-6-6/13369>\
**Category:** Troubleshooting\
**Created:** [May 8, 2022, 11:39pm UTC](https://forum.mattermost.com/t/blank-admin-screen-and-desktop-app-after-upgrade-to-6-6/13369 "2022-05-08T23:39:56Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![andre\_angelantoni](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@andre\_angelantoni](https://forum.mattermost.com/u/andre_angelantoni)\
**Post date:** [May 8, 2022, 11:39pm UTC](https://forum.mattermost.com/t/blank-admin-screen-and-desktop-app-after-upgrade-to-6-6/13369/1 "2022-05-08T23:39:57Z")

</div>

**Summary**  
After upgrading from 5.37 to 6.6.1, I can’t pull up the administration screen or the macOS desktop app. Mobile seems to work just fine. Log shows plugin failures.

**Observed behavior**  
The log shows the database schema upgraded from 5.37.0 to 6.4 with no trouble. However, the following appear after:

`Failed to extract plugin with path /opt/mattermost/prepackaged_plugins/mattermost-plugin-apps-v1.0.1-linux-amd64.tar.gz: extractPlugin: An error occurred extracting the plugin bundle., unexpected EOF"}`

Then:

```auto
{"level":"warn","msg":"Health check failed for plugin","caller":"plugin/health_check.go:59","id":"com.mattermost.nps","error":"plugin RPC connection is not responding"}
{"level":"error","msg":"RPC call OnDeactivate to plugin failed.","caller":"plugin/client_rpc_generated.go:33","plugin_id":"com.mattermost.nps","error":"connection is shut down"}
{"level":"warn","msg":"error closing client during Kill","caller":"plugin/hclog_adapter.go:70","plugin_id":"com.mattermost.nps","wrapped_extras":"errconnection is shut down"}
{"level":"warn","msg":"plugin failed to exit gracefully","caller":"plugin/hclog_adapter.go:72","plugin_id":"com.mattermost.nps"}

```

I made no changes to the plugins during the upgrade and I think I’m running a fairly stock server (at least I don’t remember installing any other plugins).

Suggestions on what to do next?