# Can´t get in admin\_console webinterface anymore

**URL:** <https://forum.mattermost.com/t/can-t-get-in-admin-console-webinterface-anymore/7693>\
**Category:** Troubleshooting\
**Created:** [July 16, 2019, 2:33pm UTC](https://forum.mattermost.com/t/can-t-get-in-admin-console-webinterface-anymore/7693 "2019-07-16T14:33:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Tim](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@Tim](https://forum.mattermost.com/u/Tim)\
**Post date:** [July 16, 2019, 2:33pm UTC](https://forum.mattermost.com/t/can-t-get-in-admin-console-webinterface-anymore/7693/1 "2019-07-16T14:33:15Z")

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Hello!🙂

#### Summary

I have Mattermost in Version 5.7.0 running in a Docker Container and my Internet Browser is Firefox. Normally I was able to open the admin webinterface with “[http://mymattermostadress](http://mymattermostadress):myport/admin\_console” . When I wanted now to open the admin webinterface, I got the Information my session was expired.  
So far so good I logged in again, but from now I always get immediately redirected automatically from the “admin\_console” URL to the Town Square Channel.

I tried so far:  
Empty Webcache of Firefox and logging in again. Unfortunately I got the same resuld (got immediately redirected to townsquare channel).

Has anyone an idea how to solve this behaviour?

Best regards,

Tim

#### Steps to reproduce

My Session Exired (unsure if it could be the reason)?

#### Expected behavior

see summary

#### Observed behavior

see summary

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**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [July 16, 2019, 2:52pm UTC](https://forum.mattermost.com/t/can-t-get-in-admin-console-webinterface-anymore/7693/2 "2019-07-16T14:52:55Z")

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Hi @Tim, these earlier threads might help:

- [System console not enabled for admin user in mattermost 5.4.0](https://forum.mattermost.com/t/system-console-not-enabled-for-admin-user-in-mattermost-5-4-0/6133)
- [[SOLVED] New installation: Cannot access the system console](https://forum.mattermost.com/t/solved-new-installation-cannot-access-the-system-console/5020)
- [System console not appearing for admin user](https://forum.mattermost.com/t/system-console-not-appearing-for-admin-user/6230)
- [SOLVED - No system\_admin - Can't access system console](https://forum.mattermost.com/t/solved-no-system-admin-cant-access-system-console/4958)

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**Author:** ![Tim](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@Tim](https://forum.mattermost.com/u/Tim)\
**Post date:** [July 17, 2019, 1:32pm UTC](https://forum.mattermost.com/t/can-t-get-in-admin-console-webinterface-anymore/7693/3 "2019-07-17T13:32:37Z")

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Hello @amy.blais !🙂  
I tried to set "AllowCorsFrom: “\*” " in ServiceSettings of the mattermost\_app container. Unforunately there was no change. In Console Inspector I got the output:  
"Unhandled promise rejection TypeError: “NetworError whent attempting to fetch resource”.

In Chromium console I get a more specific error:  
Get [http://mattermostURL](http://mattermostURL):Mattermostport/api/v4/config 403 (Forbidden)  
Get [http://mattermostURL](http://mattermostURL):Mattermostport/api/v4/config/environment 403 (Forbidden)

Any idea how to solve this Problem?🙂

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<div class="post-metadata">

**Author:** ![Tim](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@Tim](https://forum.mattermost.com/u/Tim)\
**Post date:** [July 17, 2019, 2:10pm UTC](https://forum.mattermost.com/t/can-t-get-in-admin-console-webinterface-anymore/7693/4 "2019-07-17T14:10:11Z")

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Ok, solved the problem: Seems the user I wanted to connect to the admin\_console did not have the role to access the page.

Thank you for your answer!🙂