# Client Stuck on Startup

**URL:** <https://forum.mattermost.com/t/client-stuck-on-startup/7016>\
**Category:** Mobile Apps\
**Created:** [April 6, 2019, 5:27pm UTC](https://forum.mattermost.com/t/client-stuck-on-startup/7016 "2019-04-06T17:27:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RbDev](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/rbdev/32/1827_2.png) [@RbDev](https://forum.mattermost.com/u/RbDev)\
**Post date:** [April 6, 2019, 5:27pm UTC](https://forum.mattermost.com/t/client-stuck-on-startup/7016/1 "2019-04-06T17:27:06Z")

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Hi all,

server: 5.9.0  
client: ios 1.17.0

Another issue with ios client spotted with the latest version.

The app get stuck on startup. It is required to resintall the app to get it fixed.

Cheers

![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex020/uploads/mattermost/original/2X/8/8add82382e8d985f3efb477dcaec8917b829ca3f.png)

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**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [April 8, 2019, 1:23pm UTC](https://forum.mattermost.com/t/client-stuck-on-startup/7016/2 "2019-04-08T13:23:23Z")

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Hi @RbDev,

Does this occur regularly? Would you be open to sharing any errors in logs you see when clicking “Report a Problem”?

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<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [April 9, 2019, 3:05pm UTC](https://forum.mattermost.com/t/client-stuck-on-startup/7016/3 "2019-04-09T15:05:21Z")

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Hi @RbDev, I asked our developers about this and they said that this is an issue on v1.17 and they will open a Jira bug ticket to fix this.

Ticket: [https://mattermost.atlassian.net/browse/MM-15022](https://mattermost.atlassian.net/browse/MM-15022)
