# Contacting sales but no feedback

**URL:** <https://forum.mattermost.com/t/contacting-sales-but-no-feedback/25916>\
**Category:** Uncategorized\
**Created:** [June 4, 2026, 2:14pm UTC](https://forum.mattermost.com/t/contacting-sales-but-no-feedback/25916 "2026-06-04T14:14:49Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![egoitzr](https://avatars.discourse-cdn.com/v4/letter/e/ccd318/32.png) [@egoitzr](https://forum.mattermost.com/u/egoitzr)\
**Post date:** [June 4, 2026, 2:14pm UTC](https://forum.mattermost.com/t/contacting-sales-but-no-feedback/25916/1 "2026-06-04T14:14:49Z")

</div>

Hi,

Could anyone advise me how could I speak to sales department so that we could receive a license price approximation?.

I have tried 5 times but still no luck.

Could anyone help me please?.

I have provided phone, email… but no way…

Best regards,

---

<div class="post-metadata">

**Author:** ![mr\_snow](https://avatars.discourse-cdn.com/v4/letter/m/df788c/32.png) [@mr\_snow](https://forum.mattermost.com/u/mr_snow)\
**Post date:** [September 10, 2026, 9:00am UTC](https://forum.mattermost.com/t/contacting-sales-but-no-feedback/25916/2 "2026-09-10T09:00:07Z")

</div>

I have this problem, too. It has been over a month now since I contacted the sales team. I tried a second time about a week ago, but I did not get any response at all.

If the sales team doesn’t respond, who can I contact instead? There are no appropriate email addresses on the website for my case, and LinkedIn seems inappropriate.

---

<div class="post-metadata">

**Author:** ![john.combs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/john.combs/32/7118_2.png) [@john.combs](https://forum.mattermost.com/u/john.combs)\
**Post date:** [September 11, 2026, 12:07am UTC](https://forum.mattermost.com/t/contacting-sales-but-no-feedback/25916/3 "2026-09-11T00:07:52Z")

</div>

@egoitzr @mr. snow, I’m sorry you’ve had to chase this repeatedly - could you privately share your company name and the email address used for your inquiries so I can help get them to the right person in Sales? Thanks in advance!
