# Emoji rendering breaks intermittently

**URL:** <https://forum.mattermost.com/t/emoji-rendering-breaks-intermittently/16976>\
**Category:** Troubleshooting\
**Created:** [September 27, 2023, 5:49pm UTC](https://forum.mattermost.com/t/emoji-rendering-breaks-intermittently/16976 "2023-09-27T17:49:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jth](https://avatars.discourse-cdn.com/v4/letter/j/67e7ee/32.png) [@jth](https://forum.mattermost.com/u/jth)\
**Post date:** [September 27, 2023, 5:50pm UTC](https://forum.mattermost.com/t/emoji-rendering-breaks-intermittently/16976/1 "2023-09-27T17:50:00Z")

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**Summary**  
Emojis often fail to render correctly. This may only occur with GIF emojis, though I’m not sure.

**Steps to reproduce**  
I’m on Ubuntu 22.04.3 LTS using mattermost-desktop v5.4.0 installed via snap. I have Dark Mode enabled.

**Expected behavior**  
Emojis should render correctly.

**Observed behavior**  
Often, GIF emojis render as a flickering collection of apparently random pixels. I do not recall whether I have observed this problem with non-GIF emojis. This occurs with emojis used in messages as well as reactions. Mousing over the emoji still displays the name of the emoji, as expected.

Screenshots:

![mattermost-broken-emoji-3](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/f/f852d80f679a00f55ba43c9f53044de9ff472e05.gif)

![mattermost-broken-emoji-2](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/0/09edfbcb2c65a52279827a7b3420c504afac6244.gif)

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<div class="post-metadata">

**Author:** ![agnivade](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/agnivade/32/3846_2.png) [@agnivade](https://forum.mattermost.com/u/agnivade)\
**Post date:** [September 28, 2023, 5:13am UTC](https://forum.mattermost.com/t/emoji-rendering-breaks-intermittently/16976/2 "2023-09-28T05:13:36Z")

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What is your Mattermost server version?

Would you be able to upload the emoji file here for us to test?

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**Author:** ![jth](https://avatars.discourse-cdn.com/v4/letter/j/67e7ee/32.png) [@jth](https://forum.mattermost.com/u/jth)\
**Post date:** [January 17, 2024, 11:17pm UTC](https://forum.mattermost.com/t/emoji-rendering-breaks-intermittently/16976/3 "2024-01-17T23:17:29Z")

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Sorry that I never responded. Our Mattermost server has been upgraded in the meantime, which seems to have resolved the issue.