# How do you enable account creation?

**URL:** <https://forum.mattermost.com/t/how-do-you-enable-account-creation/12736>\
**Category:** Troubleshooting\
**Created:** [December 23, 2021, 2:05am UTC](https://forum.mattermost.com/t/how-do-you-enable-account-creation/12736 "2021-12-23T02:05:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pente](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@pente](https://forum.mattermost.com/u/pente)\
**Post date:** [December 23, 2021, 2:05am UTC](https://forum.mattermost.com/t/how-do-you-enable-account-creation/12736/1 "2021-12-23T02:05:38Z")

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**Summary**  
After the initial admin user, I haven’t figured out how to make more users from the web interface.

**Steps to reproduce**  
After a fresh install of self-hosted mattermost, navigate to [https://domain.com/path/to/mattermost/root/](https://domain.com/path/to/mattermost/root/)  
On first visit I am able to create an admin user. After that I cannot.

mattermost 6.2.1

I have already gone through the whole system console and changed any settings as needed. In particular on Authentication | Signup I have enabled both account creation and open server. I have also tried using the “invite link” I found in the “Town Square” but I think that is for inviting people who already have an account to join the team.

I also saw it suggested that the _team_ needs to be open… not sure why, but it didn’t help.

I was able to use mmctl to create accounts.

**Expected behavior**  
I expect to see a button for users to create a new account.

**Observed behavior**  
I only see a log in page. It is exactly like in this issue: [[SOLVED] The create account button not displayed](https://forum.mattermost.com/t/solved-the-create-account-button-not-displayed/2481)

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**Author:** ![pente](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@pente](https://forum.mattermost.com/u/pente)\
**Post date:** [December 30, 2021, 10:38pm UTC](https://forum.mattermost.com/t/how-do-you-enable-account-creation/12736/2 "2021-12-30T22:38:31Z")

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Resolved thanks to help in the peer-to-peer mattermost chat channel. “Authentication | Email Authentication | Enable account creation with email” needed to be true whether or not you are using email. The whole user account creation process could be better documented…

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**Author:** ![pente](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@pente](https://forum.mattermost.com/u/pente)\
**Post date:** [December 30, 2021, 10:42pm UTC](https://forum.mattermost.com/t/how-do-you-enable-account-creation/12736/3 "2021-12-30T22:42:34Z")

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I don’t see any way to edit the topic to mark it solved so I guess I will leave it as is.