# ImportProcessWorker: Unable to process import: file does not exists
**URL:** https://forum.mattermost.com/t/importprocessworker-unable-to-process-import-file-does-not-exists/18564
**Category:** Command Line Interface
**Created:** [May 6, 2024, 3:39pm UTC](https://forum.mattermost.com/t/importprocessworker-unable-to-process-import-file-does-not-exists/18564 "2024-05-06T15:39:16Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@TheoSteenekamp](https://forum.mattermost.com/u/TheoSteenekamp)
#### Post date: [May 6, 2024, 3:39pm UTC](https://forum.mattermost.com/t/importprocessworker-unable-to-process-import-file-does-not-exists/18564/1 "2024-05-06T15:39:16Z")
**Summary**
We are running a self hosted version of Mattermost in Kubernetes. I am busy importing data from a Slack export
I followed the guide [Migrate from Slack - Mattermost documentation](https://docs.mattermost.com/onboard/migrate-from-slack.html)
Using mmctl for everything as in the documentation.
Getting to where I need to run the import and after executing the import I get:
`ImportProcessWorker: Unable to process import: file does not exists.`
**Steps to reproduce**
Running on self hosted (kubernetes)
Run upload after authenticating to the Mattermost instance.
Verified the file is in data/import by going into the container and checking the data directory
Run the process command
Job fails due to file does not exist.
I have tried to run the import on the file using local mode as well with the same error message appearing.
**Expected behavior**
Import flow should work as according to documentation
**Observed behavior**
After running the process command and checking in on the job I see:
```auto
ID: edicdj7kc3rp7dfhctgem6g9cr
Status: error
Created: 2024-05-06 17:27:44 +0200 CEST
Started: 2024-05-06 17:27:51 +0200 CEST
Data: map[error:Error during job execution. — ImportProcessWorker: Unable to process import: file does not exists. import_file:5sibbdyfmty4icudig1nziikzw_mattermost-bulk-import.zip]
```
---
### Author:  [@john.oliver](https://forum.mattermost.com/u/john.oliver)
#### Post date: [May 6, 2024, 6:06pm UTC](https://forum.mattermost.com/t/importprocessworker-unable-to-process-import-file-does-not-exists/18564/2 "2024-05-06T18:06:16Z")
My first thought is a general reminder that a file may exist on a certain path on the host OS, but inside of the container may not be there. Also, are you running SELinux or App Armor or anything like that?
Can you open a shell inside of the container and `ls -lZ` the bulk import file?