# Interactive message don't trigger url

**URL:** <https://forum.mattermost.com/t/interactive-message-dont-trigger-url/17532>\
**Category:** Troubleshooting\
**Created:** [December 17, 2023, 7:42pm UTC](https://forum.mattermost.com/t/interactive-message-dont-trigger-url/17532 "2023-12-17T19:42:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MedioNSF](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@MedioNSF](https://forum.mattermost.com/u/MedioNSF)\
**Post date:** [December 17, 2023, 7:42pm UTC](https://forum.mattermost.com/t/interactive-message-dont-trigger-url/17532/1 "2023-12-17T19:42:12Z")

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I followed the documentation to post an interactive message with actions pointing to specific endpoint (url).  
But when I click on the buttons, it doesn’t call my endpoint, only **POST /api/v4/posts/ie5kcd67ajnsbgwuektj1go1xo/actions/unpark-TOTO**

Mattermost Version: 9.0.0

Here is my Json (url hidden)

{“channel\_id”:“djqsklqjdkljsqkldjqlkdjlkqsjdlkjqld”,“message”:“Test”,“props”:{“attachments”:[{“text”:“Unpark coin(s):”,“actions”:[{“id”:“unpark-TITI”,“name”:“TITI”,“integration”:{“url”:“https://----”,“context”:{“action”:“unpark”}}},{“id”:“unpark-TATA”,“name”:“TATA”,“integration”:{“url”:"https://---------,“context”:{“action”:“unpark”}}},{“id”:“unpark-TOTO”,“name”:“TOTO”,“integration”:{“url”:“https://----------”,“context”:{“action”:“unpark”}}}]}]}}

What might I be missing?

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**Author:** ![JiyaHana](https://avatars.discourse-cdn.com/v4/letter/j/54ee81/32.png) [@JiyaHana](https://forum.mattermost.com/u/JiyaHana)\
**Post date:** [December 18, 2023, 1:16pm UTC](https://forum.mattermost.com/t/interactive-message-dont-trigger-url/17532/2 "2023-12-18T13:16:04Z")

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Please check that the URL endpoints specified in the JSON payload are correct and accessible. Also confirm that the Mattermost version 9.0.0 supports the integration method you’re using for interactive messages.

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**Author:** ![MedioNSF](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@MedioNSF](https://forum.mattermost.com/u/MedioNSF)\
**Post date:** [December 18, 2023, 1:27pm UTC](https://forum.mattermost.com/t/interactive-message-dont-trigger-url/17532/3 "2023-12-18T13:27:13Z")

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Hi Jiya,

Of course I already did that.

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<div class="post-metadata">

**Author:** ![MedioNSF](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@MedioNSF](https://forum.mattermost.com/u/MedioNSF)\
**Post date:** [January 27, 2024, 5:46pm UTC](https://forum.mattermost.com/t/interactive-message-dont-trigger-url/17532/4 "2024-01-27T17:46:29Z")

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Ok it was simple but still hard to find. You can’t use hyphen or underscore un the “id” field… Some clear documentation would have spared me many hours of test 🙂