# Jitsi mattermost plugin installation error

**URL:** <https://forum.mattermost.com/t/jitsi-mattermost-plugin-installation-error/6954>\
**Category:** Troubleshooting\
**Created:** [March 28, 2019, 6:08pm UTC](https://forum.mattermost.com/t/jitsi-mattermost-plugin-installation-error/6954 "2019-03-28T18:08:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![desertanwar](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@desertanwar](https://forum.mattermost.com/u/desertanwar)\
**Post date:** [March 28, 2019, 6:08pm UTC](https://forum.mattermost.com/t/jitsi-mattermost-plugin-installation-error/6954/1 "2019-03-28T18:08:55Z")

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Hello I am trying to install Jitsi 1.01 plugin on Mattermost server which Is running on Ubuntu 18.4 bionic. I get the following error  
Mar 28 12:45:23 lab-mmost1 platform[1032]: {“level”:“error”,“ts”:1553777123.2317631,“caller”:“app/plugin.go:97”,“msg”:“Unable to activate plugin”,“plugin\_id”:“jitsi”,“error”:“unable to copy webapp bundle directory: jitsi: stat /opt/mattermost/client/plugins/jitsi/webapp: no such file or directory”,“errorVerbose”:“stat /opt/mattermost/client/plugins/jitsi/webapp: no such file or directory\nunable to copy webapp bundle directory:jitsi\ngithub. com/mattermost /mattermost-server/ plugin.(\*Environment).Activate\n\t/go/src/github. com/mattermost/mattermost-serve r/plugin/ environment. go:189\ngithub. com/mattermost/ mattermost-server/app.(\*App).SyncPluginsActiveState\n\t/go/src /github.com/mattermost/mattermost-server/app/plugin.go:95\ngithub. com/mattermost /mattermost-server/app.(\*App).InitPlugins.func2\n\t/go/src/github. com/mattermost/mattermost-server/app /plugin.go:172\ngithub. com/mattermost/ mattermost-server/app.(\*Server).InvokeConfigListeners\n\t/go/src/github.com/mattermost/mattermost-server/app/config.go:169\ngithub. com/mattermost/mattermost-server/app. (\*Server).UpdateConfig\n\t/go/src/github.com/mattermost/ mattermost-server/app/config.go:58\ngithub. com/mattermost/mattermost-server /app.(\*App).UpdateConfig\n\t/go/src/github. com/mattermost/mattermost-server/app/config.go:62\ngithub. com/mattermost/mattermost-server/app.(\*App).EnablePlugin\n\t/go/src/github.com/mattermost/mattermost-server/app/plugin.go:245\ngithub. com/mattermost/mattermost-server/api4.enablePlugin\n\t/go/src/github.com/mattermost/mattermost-server/api4/plugin.go:187\ngithub. com/mattermost/mattermost-server/web.Handler.ServeHTTP\n\t/go/src/github. com/mattermost/mattermost-server/web/handlers.go:151\ngithub. com/mattermost/mattermost-server/web.(\*Handler).ServeHTTP\n\t:1\ngithub. com/mattermost/mattermost-server/vendor/github. com/gorilla/mux.(\*Router).ServeHTTP\n\t/go/src/github. com/mattermost/mattermost-server/vendor/github. com/gorilla/mux/mux.go:162\ngithub. com/mattermost/mattermost-server/vendor/github.com/gorilla/handlers.recoveryHandler.ServeHTTP\n\t/go/src/github.com/mattermost/mattermost-server/vendor/github.com/gorilla/handlers/recovery.go:78\ngithub. com/mattermost/mattermost-server/vendor/github.com/gorilla/handlers.(\*recoveryHandler).ServeHTTP\n\t:1\nnet/http.serverHandler.ServeHTTP\n\t/usr/local/go/src/net/http/server.go:2741\nnet/http.(\*conn).serve\n\t/usr/local/go/src/net/http/server.go:1847\nruntime.goexit\n\t/usr/local/go/src/runtime/asm\_amd64.s:1333”}

I have Jitse-meet local server with Self Sign SSL certificate. This works fine when I try to access through the web [https://jitsi.mylab.corp](https://jitsi.mylab.corp)

Struggling with integrating the plugin with Mattermost.

Kindly let me know where am I going wrong with this.

Kind regards  
Mohammad

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**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [April 2, 2019, 11:00pm UTC](https://forum.mattermost.com/t/jitsi-mattermost-plugin-installation-error/6954/2 "2019-04-02T23:00:04Z")

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Hi @desertanwar,

Since this is a third party project, the best option might be to directly contact the maintainer of the plugin (Sean Sackowitz) - maybe you could join our [community server](https://community.mattermost.com/signup_user_complete/?id=f1924a8db44ff3bb41c96424cdc20676) and you can DM him there or ask him in a public channel such as [Peer-to-peer Help](https://pre-release.mattermost.com/core/channels/peer-to-peer-help) or [Developer Toolkit](https://pre-release.mattermost.com/core/channels/developer-toolkit). Other community members and our engineers might be able to help as well in the channels!

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**Author:** ![desertanwar](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@desertanwar](https://forum.mattermost.com/u/desertanwar)\
**Post date:** [April 3, 2019, 2:15pm UTC](https://forum.mattermost.com/t/jitsi-mattermost-plugin-installation-error/6954/3 "2019-04-03T14:15:36Z")

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Hello @amy.blais,

Thanks for your feedback. I was able to get an answer from Sean Sackowitz with DM in mattermost. I did also post it in peer-to-peer Help channel.

Kind regards  
Mohammad