# Mattermost app crashing after android 8.1 update **URL:** \ **Category:** Troubleshooting\ **Created:** [April 28, 2018, 9:27am UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879 "2018-04-28T09:27:40Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![shawnyadav](https://avatars.discourse-cdn.com/v4/letter/s/3da27b/32.png) [@shawnyadav](https://forum.mattermost.com/u/shawnyadav)\ **Post date:** [April 28, 2018, 9:27am UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879/1 "2018-04-28T09:27:40Z")
Mattermost app was running smooth prior to me updating my Google Pixel 2 XL to Android 8.1. As now I open the app it loads a blank screen on startup and gradually few sec later crashes itself. Any fix? **Update:** As I uninstalled and reinstalled the fresh version the app has been running smooth once again 🙂 * * * Shawn Yadav [Showbox](https://showbox.onl/) [Tutuapp](https://dltutuapp.com/) ---
**Author:** ![lindy65](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/lindy65/32/1811_2.png) [@lindy65](https://forum.mattermost.com/u/lindy65)\ **Post date:** [May 1, 2018, 9:16am UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879/2 "2018-05-01T09:16:00Z")
Hi @shawnyadav, Thanks for the report, Can you share which server version of Mattermost you have installed? Perhaps updating to the [latest version](https://about.mattermost.com/download/) will resolve the issue for you as we recently fixed this bug. Perhaps you can try reproducing on our [nightly build server](https://pre-release.mattermost.com/signup_user_complete/?id=f1924a8db44ff3bb41c96424cdc20676) running off the latest master and let us know whether it still reproduces? ---
**Author:** ![Rajeshjha](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/rajeshjha/32/2115_2.png) [@Rajeshjha](https://forum.mattermost.com/u/Rajeshjha)\ **Post date:** [June 2, 2018, 9:20am UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879/3 "2018-06-02T09:20:04Z")
Yes, working in my phone too 🙂 [Tutuapp](https://freetutuppapk.in) ---
**Author:** ![Rajeshjha](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/rajeshjha/32/2115_2.png) [@Rajeshjha](https://forum.mattermost.com/u/Rajeshjha)\ **Post date:** [June 4, 2018, 2:34pm UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879/4 "2018-06-04T14:34:53Z")
Can you share which server version of Mattermost you have installed? Perhaps updating to the latest version will resolve the issue for you as we recently fixed this bug. ---
**Author:** ![allo11](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@allo11](https://forum.mattermost.com/u/allo11)\ **Post date:** [August 16, 2018, 6:12pm UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879/5 "2018-08-16T18:12:22Z")
Hi, I have updated my iPhone 7 from iOS 10 to iOS 11.4 today and now as I will open City Island 4 the game will only display black screen during startup and crash itself. [Group D Admit Card](https://rrbadmitcardhelp.in/rrb-group-d-admit-card/) Can you please help? Thanks ---
**Author:** ![dannymohammad](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/dannymohammad/32/2489_2.png) [@dannymohammad](https://forum.mattermost.com/u/dannymohammad)\ **Post date:** [December 11, 2018, 2:48am UTC](https://forum.mattermost.com/t/mattermost-app-crashing-after-android-8-1-update/4879/7 "2018-12-11T02:48:08Z")
Hi, @allo11 Since you are facing an issue specific to the City Island game rather than Mattermost, I would recommend you to reach out to the **Sparkling Society** support team directly for assistance - [https://www.sparklingsociety.net/contacts/](https://www.sparklingsociety.net/contacts/) Hope that helps.