# Mattermost Websocket handshake fails when using apache as proxy

**URL:** <https://forum.mattermost.com/t/mattermost-websocket-handshake-fails-when-using-apache-as-proxy/11193>\
**Category:** Troubleshooting\
**Created:** [January 31, 2021, 11:13pm UTC](https://forum.mattermost.com/t/mattermost-websocket-handshake-fails-when-using-apache-as-proxy/11193 "2021-01-31T23:13:11Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![XxLilBoPeepsxX](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/xxlilbopeepsxx/32/4993_2.png) [@XxLilBoPeepsxX](https://forum.mattermost.com/u/XxLilBoPeepsxX)\
**Post date:** [February 24, 2021, 4:18pm UTC](https://forum.mattermost.com/t/mattermost-websocket-handshake-fails-when-using-apache-as-proxy/11193/21 "2021-02-24T16:18:47Z")

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Alright, and yes I do agree, it should normally work. Do you have command-line access to the server your running Mattermost on?

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**Author:** ![Johnny99211](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/johnny99211/32/4537_2.png) [@Johnny99211](https://forum.mattermost.com/u/Johnny99211)\
**Post date:** [February 24, 2021, 4:22pm UTC](https://forum.mattermost.com/t/mattermost-websocket-handshake-fails-when-using-apache-as-proxy/11193/22 "2021-02-24T16:22:34Z")

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Sure I have. What should I do?

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