# Post-account creation message

**URL:** <https://forum.mattermost.com/t/post-account-creation-message/13523>\
**Category:** Feedback\
**Created:** [June 8, 2022, 6:38am UTC](https://forum.mattermost.com/t/post-account-creation-message/13523 "2022-06-08T06:38:09Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Simsnet](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/simsnet/32/5426_2.png) [@Simsnet](https://forum.mattermost.com/u/Simsnet)\
**Post date:** [June 8, 2022, 6:38am UTC](https://forum.mattermost.com/t/post-account-creation-message/13523/1 "2022-06-08T06:38:10Z")

</div>

I run a Mattermost instance for an organization with strict security requirements, and must add new members to our team manually. I want to tell each new user to contact me so that I can add them to our team (I can see the emails of those who should join using a separate platform).

Is there a way to show a message after a user creates their account?

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [June 8, 2022, 4:17pm UTC](https://forum.mattermost.com/t/post-account-creation-message/13523/2 "2022-06-08T16:17:46Z")

</div>

Could something like this work [GitHub - mattermost/mattermost-plugin-welcomebot](https://github.com/mattermost/mattermost-plugin-welcomebot#welcome-bot-plugin)?

---

<div class="post-metadata">

**Author:** ![Simsnet](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/simsnet/32/5426_2.png) [@Simsnet](https://forum.mattermost.com/u/Simsnet)\
**Post date:** [June 22, 2022, 7:48pm UTC](https://forum.mattermost.com/t/post-account-creation-message/13523/3 "2022-06-22T19:48:41Z")

</div>

With our current confirmation, no, but thanks for suggesting.

On our Mattermost instance, accounts may be freely created, but an admin will have to manually add each user to our team as a security measure. After clicking “Create account”, they won’t see any teams to join.

I’d like to show a message saying to email someone once their account has been created, or have some kind of automated task to email me once an account is created.

I did this long ago by editing the JS that tells you “There are no teams available to join.” but it was lost after an upgrade.

---

<div class="post-metadata">

**Author:** ![agriesser](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/agriesser/32/5644_2.png) [@agriesser](https://forum.mattermost.com/u/agriesser)\
**Post date:** [July 14, 2022, 12:05pm UTC](https://forum.mattermost.com/t/post-account-creation-message/13523/4 "2022-07-14T12:05:38Z")

</div>

Hey,

you could have a script running on the mattermost server that queries the database for users without a team membership and use that information to send them an e-mail then.

The query to identify such users would be (PostgreSQL syntax):

```auto
mattermost=# select username,email from users where id NOT IN (select userid FROM teammembers) AND id NOT IN (select userid from bots);
 username | email
----------+-------
(0 rows)

```

Not sure, if that helps, but it could at least be a workaround for your problem.

Best,  
Alex