# Resend E-Mail Verification Mail

**URL:** <https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324>\
**Category:** Troubleshooting\
**Created:** [August 23, 2020, 4:18pm UTC](https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324 "2020-08-23T16:18:33Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Akito](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/akito/32/4090_2.png) [@Akito](https://forum.mattermost.com/u/Akito)\
**Post date:** [August 23, 2020, 4:18pm UTC](https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324/1 "2020-08-23T16:18:33Z")

</div>

I wanted to access my Mattermost instance from the phone by using the Mattermost app from F-Droid.

However, when I try to log in (I am the System Administrator of the instance), it tells me, that my E-Mail is not verified, so I cannot log in. Unfortunately, I could find find a “Resend E-Mail Verification” button anywhere in the System Console. Apparently, I need the E-Mail verified, so I just want to verify it now.  
E-Mail service is set up and notifications are working properly on the instance.

How do I resend the E-Mail Verification Mail on a per-user basis?

---

<div class="post-metadata">

**Author:** ![Akito](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/akito/32/4090_2.png) [@Akito](https://forum.mattermost.com/u/Akito)\
**Post date:** [August 24, 2020, 11:01am UTC](https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324/2 "2020-08-24T11:01:42Z")

</div>

I found out, that one has to logout and login again, then you are presented with the option to resend the verification e-mail for your account. However, this is barely a workaround and by far not even close to a solution to my problem. Ideally, I would like to see the beautiful solution NodeBB provides.

![nodeBB-verify-1](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/1/159c3a28862ee35883526df10d2c6bc013f67671.png)

I guess, this should be posted [here](https://mattermost.uservoice.com/forums/306457-general)?

---

<div class="post-metadata">

**Author:** ![stellaa9x](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/stellaa9x/32/4107_2.png) [@stellaa9x](https://forum.mattermost.com/u/stellaa9x)\
**Post date:** [September 9, 2020, 12:27pm UTC](https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324/3 "2020-09-09T12:27:09Z")

</div>

I have the same problem :((

---

<div class="post-metadata">

**Author:** ![ahmaddanial](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/ahmaddanial/32/2938_2.png) [@ahmaddanial](https://forum.mattermost.com/u/ahmaddanial)\
**Post date:** [September 9, 2020, 3:14pm UTC](https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324/4 "2020-09-09T15:14:42Z")

</div>

Hi, @stellaa9x

Were you able to have it fixed by referring to the solution shared by @Akito earlier?

I could not find any specific information related to the `stable` release of Mattermost app from F-Droid apart from these articles:

- [Mattermost Classic](https://f-droid.org/en/packages/com.mattermost.mattermost/) - **Version 3.10.3** (399) - Added on 2018-05-23
- [Mattermost Beta](https://f-droid.org/en/packages/com.mattermost.rnbeta/) - **Version 1.31.2** (296) - Added on 2020-06-07

May I know which of these app are you using?

---

<div class="post-metadata">

**Author:** ![Akito](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/akito/32/4090_2.png) [@Akito](https://forum.mattermost.com/u/Akito)\
**Post date:** [September 9, 2020, 4:32pm UTC](https://forum.mattermost.com/t/resend-e-mail-verification-mail/10324/5 "2020-09-09T16:32:34Z")

</div>

> [@ahmaddanial](#):
>
> Were you able to have it fixed by referring to the solution shared by @Akito earlier?

That was not a solution, but an ugly workaround.

The solution is to e.g. mirror the feature that we have with NodeBB.
