# SHIFT + UP shortcut key does not focus on reply message box in desktop app

**URL:** https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908
**Category:** Troubleshooting
**Created:** [February 4, 2020, 2:29am UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908 "2020-02-04T02:29:23Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![yanotesrow](https://avatars.discourse-cdn.com/v4/letter/y/13edae/32.png) [@yanotesrow](https://forum.mattermost.com/u/yanotesrow)
#### Post date: [February 4, 2020, 2:29am UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/1 "2020-02-04T02:29:23Z")

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Hi folks,

Does anyone have a similar behavior?  
(Update!)

#### Summary

SHIFT + UP shortcut key does not focus on reply message box in desktop app  
(It’s ok on Broswer)

#### Steps to reproduce

1. Viewing messages on desktop app.
2. Type SHIFT+UP on desktop app.

Desktop App Version: 4.3.2  
Mattermost Version: 5.19.1

#### Expected behavior

1. Resize Desktop app Window smaller than 780pix wide.(Add)
2. Open reply message box.
3. Focus to **reply message box**.  
(There is no problem on Browser app)

#### Observed behavior

1. Open reply message box.
2. Focus to **`search box`**.

The width at which the problem occurs

 ![mattermost-shortcut-replymessage-notworking](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/3/30006916c37218c83b6413badbf02e202b8cfb87.gif)

(Add)  
This issue dos’nt affected in 800pix wide.

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### Author: ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)
#### Post date: [February 4, 2020, 1:50pm UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/3 "2020-02-04T13:50:33Z")

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Which OS and version are you on? (For example, Windows 10)

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<div class="post-metadata">

### Author: ![yanotesrow](https://avatars.discourse-cdn.com/v4/letter/y/13edae/32.png) [@yanotesrow](https://forum.mattermost.com/u/yanotesrow)
#### Post date: [February 8, 2020, 2:25pm UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/4 "2020-02-08T14:25:29Z")

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Hi,

Thanks for your reply.

My Desktop OS is Windows 10(build 1909).

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### Author: ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)
#### Post date: [February 10, 2020, 11:42pm UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/5 "2020-02-10T23:42:17Z")

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Would you be able to help test if you see the same issue on v4.4.0-RC1: [https://github.com/mattermost/desktop/releases/tag/v4.4.0-rc1](https://github.com/mattermost/desktop/releases/tag/v4.4.0-rc1)?

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### Author: ![joewai.tye](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@joewai.tye](https://forum.mattermost.com/u/joewai.tye)
#### Post date: [February 14, 2020, 1:06am UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/6 "2020-02-14T01:06:00Z")

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Hi there, I just wanted to share my findings on this while doing some tests : I tried this on an older version of Windows 10 build 1709 (10.0.16299) and was unable to replicate the behavior. I made sure it was smaller than 780px (approximately, I resized the app window until I could not even see the left-sidebar anymore). This might be a newer-windows version behavior, will try to test again with a newer Windows built.

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### Author: ![yanotesrow](https://avatars.discourse-cdn.com/v4/letter/y/13edae/32.png) [@yanotesrow](https://forum.mattermost.com/u/yanotesrow)
#### Post date: [February 14, 2020, 6:40am UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/7 "2020-02-14T06:40:21Z")

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I tried.  
It’s working perfectly!

Thank you for your prompt response.  
v4.4.0-rc1 also looks great.

I really appreciate it.

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### Author: ![yanotesrow](https://avatars.discourse-cdn.com/v4/letter/y/13edae/32.png) [@yanotesrow](https://forum.mattermost.com/u/yanotesrow)
#### Post date: [February 14, 2020, 6:47am UTC](https://forum.mattermost.com/t/shift-up-shortcut-key-does-not-focus-on-reply-message-box-in-desktop-app/8908/8 "2020-02-14T06:47:20Z")

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Thank you for your concern.

This issue was resolved in Windows 10 Desktop App v4.4.0-rc1.  
This version works very quickly.

I’ll use it a little longer and if something happens, I’ll make another post.
