# Showing unread when everything is read

**URL:** <https://forum.mattermost.com/t/showing-unread-when-everything-is-read/16120>\
**Category:** Unanswered\
**Created:** [June 8, 2023, 10:40am UTC](https://forum.mattermost.com/t/showing-unread-when-everything-is-read/16120 "2023-06-08T10:40:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Blank](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/blank/32/6906_2.png) [@Blank](https://forum.mattermost.com/u/Blank)\
**Post date:** [June 8, 2023, 10:40am UTC](https://forum.mattermost.com/t/showing-unread-when-everything-is-read/16120/1 "2023-06-08T10:40:37Z")

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hi everyone i posted a question about a notification showing that i have unread messages when everything is working fine. It happens on the web and windows app. I have the latest software. I’ve posted the question [HERE](https://forum.mattermost.com/t/unread-message-showing-but-everything-is-read/16099) but noone’s answered so i’m not sure anyone’s seen it. There have been a few views. Any help would be appreciated.

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**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [June 8, 2023, 1:38pm UTC](https://forum.mattermost.com/t/showing-unread-when-everything-is-read/16120/2 "2023-06-08T13:38:06Z")

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We have a few related tickets:

- [[MM-49561] - Mattermost](https://mattermost.atlassian.net/browse/MM-49561) (not fixed yet)
- [[MM-45802] - Mattermost](https://mattermost.atlassian.net/browse/MM-45802) (fixed for upcoming v8.0 release)

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<div class="post-metadata">

**Author:** ![Blank](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/blank/32/6906_2.png) [@Blank](https://forum.mattermost.com/u/Blank)\
**Post date:** [June 8, 2023, 8:42pm UTC](https://forum.mattermost.com/t/showing-unread-when-everything-is-read/16120/3 "2023-06-08T20:42:05Z")

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thanks for your response, I clicked both links. I’m not sure I’m understanding. Is this only going to get fixed in the next update?

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**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [June 8, 2023, 10:23pm UTC](https://forum.mattermost.com/t/showing-unread-when-everything-is-read/16120/4 "2023-06-08T22:23:28Z")

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The issue you described sounds very similar to one of the tickets that I linked. [[MM-45802] - Mattermost](https://mattermost.atlassian.net/browse/MM-45802) has been fixed and the fix is scheduled for the next server release v8.0.

While waiting for the next release, you can also try the workaround mentioned here to see if it fixes the issue for you temporarily: [Unread thread when none exists · Issue #22060 · mattermost/mattermost · GitHub](https://github.com/mattermost/mattermost/issues/22060#issuecomment-1520127079).