# Signup link does not appear to be valid

**URL:** <https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331>\
**Category:** Troubleshooting\
**Created:** [May 20, 2019, 3:35am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331 "2019-05-20T03:35:16Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [May 20, 2019, 3:35am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/1 "2019-05-20T03:35:16Z")

</div>

Hi there,

I met a problem after I updated to 5.9.0. The signup link doesn’t appear to be valid and the invite link is invalid. I attached the screenshot.

 ![55](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/5/53f9a28d3f1d501f62dd96c7253dec5041e80d6d.png)

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [May 20, 2019, 2:53pm UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/2 "2019-05-20T14:53:36Z")

</div>

Hi @Michelle,

Can you help with more details on your config settings around Users and Teams: [https://docs.mattermost.com/administration/config-settings.html#users-and-teams](https://docs.mattermost.com/administration/config-settings.html#users-and-teams)?

---

<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [May 21, 2019, 2:34am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/3 "2019-05-21T02:34:15Z")

</div>

Hi Amy,

I didn’t find the account related settings in my config.json, should I add them? I just copied the old config.json to the new version, nothing changed.

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<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [May 21, 2019, 2:36am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/4 "2019-05-21T02:36:39Z")

</div>

Hi Amy,

I found the settings in system console. The “Enable Account Creation” is enabled.

 ![42](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/6/65c3177ce533689a50f03f799d7ad42c6c29eb96.png)

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [May 21, 2019, 4:26pm UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/5 "2019-05-21T16:26:16Z")

</div>

Hi @Michelle, can you help with reproduction steps on how you get to the window with the error message? Were you just creating a new user? Do you know if other users on your server are seeing this issue?

---

<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [May 22, 2019, 1:34am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/6 "2019-05-22T01:34:49Z")

</div>

Hi Amy,

Steps as below, I’m the admin of mattermost so I invite new comer to join mattermost.

1. I invited the new comers via email.
2. New comer receive an email and clicked the joining link
3. We got the error as I attached on the first image. I will attached it again. ![55](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/5/53f9a28d3f1d501f62dd96c7253dec5041e80d6d.png)

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [May 22, 2019, 1:48pm UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/7 "2019-05-22T13:48:43Z")

</div>

Hi @Michelle, can you also share your System Console settings for Authentication \> Email Authentication? Do you see any errors in Mattermost logs when this issue occurs?

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<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [May 23, 2019, 2:24am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/8 "2019-05-23T02:24:44Z")

</div>

Hi Amy,

The log as below and I attached the screenshot of Authentication.  
Error log:  
2019-05-20T05:11:35.174Z error web/context.go:52 Invalid or missing term in request body {“path”: “/api/v4/users/search”, “request\_id”: “r6daa4p7nid4zx616p  
dszz5yno”, “ip\_addr”: “180.167.177.147”, “user\_id”: “3sy4176t6tf9jnk3wm1mjx4mda”, “method”: “POST”, “err\_where”: “Context”, “http\_code”: 400, “err\_details”: “”}

 ![55](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/d/d24ff80aef369d2dc27812a4790f4e9fe56412d3.png)

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [May 23, 2019, 7:08pm UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/9 "2019-05-23T19:08:04Z")

</div>

Hi @Michelle, does the invitation link start with http or https?  
Also, wondering if this earlier thread might help: [Troubleshoot Mattermost error: "The signup link does not appear to be valid"](https://forum.mattermost.com/t/troubleshoot-mattermost-error-the-signup-link-does-not-appear-to-be-valid/149).

---

<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [May 29, 2019, 6:17am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/10 "2019-05-29T06:17:44Z")

</div>

Hi Amy,

I have checked, the invitation link started with https, it is not the same like the topic you posted. I will try to upgrade MM to latest version to see if we still get the same problem.

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<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [June 26, 2019, 2:32am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/11 "2019-06-26T02:32:08Z")

</div>

Hi Amy,

I upgraded the MM to latest version but the issue is still not resolved. I saw the error in mm log, not sure how to fix it.  
ERROR: 2019-06-26T02:27:44.042Z error mlog/log.go:172 The signup link does not appear to be valid {“path”: “/api/v4/users”, “request\_id”: “uytoxogy7jr6zqfmketjwrj6je”, “ip\_addr”: “180.167.177.147”, “user\_id”: “”, “method”: “POST”, “err\_where”: “CreateUserWithToken”, “http\_code”: 400, “err\_details”: “SqlTokenStore.GetByToken: Unable to get a token with this code, sql: no rows in result set”}

 ![08](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/a/aaf9bd82da578ac67db2618e16294d71ff769bea.png)

---

<div class="post-metadata">

**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\
**Post date:** [June 26, 2019, 5:36pm UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/12 "2019-06-26T17:36:36Z")

</div>

Hi @Michelle, Do you use any specific **type of proxy** on your end?

By default, the instance should be configured using TLS based on the [Configuring TLS on Mattermost Server](https://docs.mattermost.com/install/config-tls-mattermost.html#configuring-tls-on-mattermost-server) documentation. In this case, can you provide me a copy of the `config.json` for review? Please feel free to remove any sensitive information such as password or key.

---

<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [June 27, 2019, 1:41am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/13 "2019-06-27T01:41:32Z")

</div>

Hi Amy, I used Nginx as a proxy and configure the TSL on Nginx. Here is the configuration of Nginx and MM

Nginx:

server {  
listen 80;  
server\_name [mm.thenetcircle.com](http://mm.thenetcircle.com);

location /.well-known/acme-challenge/ {  
content\_by\_lua\_block {  
auto\_ssl:challenge\_server()  
}  
}

return 301 https://$server\_name$request\_uri;  
}

server {  
listen 80 default\_server;  
#listen 443 default\_server;  
server\_name \_;  
return 444;  
}

server {  
listen 443 default\_server;  
server\_name \_;  
return 444;

ssl\_certificate /etc/ssl/resty-auto-ssl-fallback.crt;  
ssl\_certificate\_key /etc/ssl/resty-auto-ssl-fallback.key;  
}

MM:

{  
“ServiceSettings”: {  
“SiteURL”: “[https://mm.thenetcircle.com](https://mm.thenetcircle.com)”,  
“WebsocketURL”: “”,  
“LicenseFileLocation”: “”,  
“ListenAddress”: “xxx:8065”,  
“ConnectionSecurity”: “”,  
“TLSCertFile”: “”,  
“TLSKeyFile”: “”,  
“TLSMinVer”: “1.2”,  
“TLSStrictTransport”: false,  
“TLSStrictTransportMaxAge”: 63072000,  
“TLSOverwriteCiphers”: [],  
“UseLetsEncrypt”: false,  
“LetsEncryptCertificateCacheFile”: “./config/letsencrypt.cache”,  
“Forward80To443”: false,  
“TrustedProxyIPHeader”: [  
“X-Forwarded-For”,  
“X-Real-IP”  
],  
“ReadTimeout”: 300,  
“WriteTimeout”: 300,  
“MaximumLoginAttempts”: 5,  
“GoroutineHealthThreshold”: -1,  
“GoogleDeveloperKey”: “”,  
“EnableOAuthServiceProvider”: false,  
“EnableIncomingWebhooks”: true,  
“EnableOutgoingWebhooks”: true,  
“EnableCommands”: true,  
“EnableOnlyAdminIntegrations”: true,  
“EnablePostUsernameOverride”: true,  
“EnablePostIconOverride”: true,  
“EnableLinkPreviews”: false,  
“EnableTesting”: false,  
“EnableDeveloper”: false,  
“EnableSecurityFixAlert”: true,  
“EnableInsecureOutgoingConnections”: false,  
“AllowedUntrustedInternalConnections”: “”,  
“EnableMultifactorAuthentication”: false,  
“EnforceMultifactorAuthentication”: false,  
“EnableUserAccessTokens”: false,  
“AllowCorsFrom”: “”,  
“CorsExposedHeaders”: “”,  
“CorsAllowCredentials”: false,  
“CorsDebug”: false,  
“AllowCookiesForSubdomains”: false,  
“SessionLengthWebInDays”: 30,  
“SessionLengthMobileInDays”: 30,  
“SessionLengthSSOInDays”: 30,  
“SessionCacheInMinutes”: 10,  
“SessionIdleTimeoutInMinutes”: 0,  
“WebsocketSecurePort”: 443,  
“WebsocketPort”: 80,  
“WebserverMode”: “gzip”,  
“EnableCustomEmoji”: true,  
“EnableEmojiPicker”: true,  
“EnableGifPicker”: false,  
“GfycatApiKey”: “xxx”,  
“GfycatApiSecret”: “xxx”,  
“RestrictCustomEmojiCreation”: “all”,  
“RestrictPostDelete”: “all”,  
“AllowEditPost”: “always”,  
“PostEditTimeLimit”: -1,  
“TimeBetweenUserTypingUpdatesMilliseconds”: 5000,  
“EnablePostSearch”: true,  
“MinimumHashtagLength”: 3,  
“EnableUserTypingMessages”: true,  
“EnableChannelViewedMessages”: true,  
“EnableUserStatuses”: true,  
“ExperimentalEnableAuthenticationTransfer”: true,  
“ClusterLogTimeoutMilliseconds”: 2000,  
“CloseUnusedDirectMessages”: false,  
“EnablePreviewFeatures”: true,  
“EnableTutorial”: true,  
“ExperimentalEnableDefaultChannelLeaveJoinMessages”: true,  
“ExperimentalGroupUnreadChannels”: “disabled”,  
“ExperimentalChannelOrganization”: false,  
“ImageProxyType”: “”,  
“ImageProxyURL”: “”,  
“ImageProxyOptions”: “”,  
“EnableAPITeamDeletion”: false,  
“ExperimentalEnableHardenedMode”: false,  
“DisableLegacyMFA”: false,  
“ExperimentalStrictCSRFEnforcement”: false,  
“EnableEmailInvitations”: true,  
“ExperimentalLdapGroupSync”: false,  
“DisableBotsWhenOwnerIsDeactivated”: true,  
“EnableBotAccountCreation”: false  
},  
“TeamSettings”: {  
“SiteName”: “Mattermost”,  
“MaxUsersPerTeam”: 200,  
“EnableTeamCreation”: true,  
“EnableUserCreation”: true,  
“EnableOpenServer”: false,  
“EnableUserDeactivation”: false,  
“RestrictCreationToDomains”: “xxx”,  
“EnableCustomBrand”: false,  
“CustomBrandText”: “”,  
“CustomDescriptionText”: “”,  
“RestrictDirectMessage”: “any”,  
“RestrictTeamInvite”: “all”,  
“RestrictPublicChannelManagement”: “all”,  
“RestrictPrivateChannelManagement”: “all”,  
“RestrictPublicChannelCreation”: “all”,  
“RestrictPrivateChannelCreation”: “all”,  
“RestrictPublicChannelDeletion”: “all”,  
“RestrictPrivateChannelDeletion”: “all”,  
“RestrictPrivateChannelManageMembers”: “all”,  
“EnableXToLeaveChannelsFromLHS”: false,  
“UserStatusAwayTimeout”: 300,  
“MaxChannelsPerTeam”: 200,  
“MaxNotificationsPerChannel”: 1000000,  
“EnableConfirmNotificationsToChannel”: true,  
“TeammateNameDisplay”: “username”,  
“ExperimentalViewArchivedChannels”: false,  
“ExperimentalEnableAutomaticReplies”: false,  
“ExperimentalHideTownSquareinLHS”: false,  
“ExperimentalTownSquareIsReadOnly”: false,  
“ExperimentalPrimaryTeam”: “”,  
“ExperimentalDefaultChannels”: []  
},  
“ClientRequirements”: {  
“AndroidLatestVersion”: “”,  
“AndroidMinVersion”: “”,  
“DesktopLatestVersion”: “”,  
“DesktopMinVersion”: “”,  
“IosLatestVersion”: “”,  
“IosMinVersion”: “”  
},  
“SqlSettings”: {  
“DriverName”: “mysql”,  
“DataSource”: “xxx”,  
“DataSourceReplicas”: [],  
“DataSourceSearchReplicas”: [],  
“MaxIdleConns”: 20,  
“ConnMaxLifetimeMilliseconds”: 3600000,  
“MaxOpenConns”: 300,  
“Trace”: false,  
“AtRestEncryptKey”: “xxx”,  
“QueryTimeout”: 30  
},  
“LogSettings”: {  
“EnableConsole”: false,  
“ConsoleLevel”: “INFO”,  
“ConsoleJson”: false,  
“EnableFile”: true,  
“FileLevel”: “INFO”,  
“FileJson”: false,  
“FileLocation”: “”,  
“EnableWebhookDebugging”: true,  
“EnableDiagnostics”: true  
},  
“NotificationLogSettings”: {  
“EnableConsole”: true,  
“ConsoleLevel”: “DEBUG”,  
“ConsoleJson”: true,  
“EnableFile”: true,  
“FileLevel”: “INFO”,  
“FileJson”: true,  
“FileLocation”: “”  
},  
“PasswordSettings”: {  
“MinimumLength”: 8,  
“Lowercase”: true,  
“Number”: true,  
“Uppercase”: true,  
“Symbol”: false  
},  
“FileSettings”: {  
“EnableFileAttachments”: true,  
“EnableMobileUpload”: true,  
“EnableMobileDownload”: true,  
“MaxFileSize”: 209715200,  
“DriverName”: “amazons3”,  
“Directory”: “./data/”,  
“EnablePublicLink”: false,  
“PublicLinkSalt”: “xxx”,  
“InitialFont”: “luximbi.ttf”,  
“AmazonS3AccessKeyId”: “xxx”,  
“AmazonS3SecretAccessKey”: “xxx”,  
“AmazonS3Bucket”: “xxx”,  
“AmazonS3Region”: “xxx”,  
“AmazonS3Endpoint”: “[s3-ap-southeast-1.amazonaws.com](http://s3-ap-southeast-1.amazonaws.com)”,  
“AmazonS3SSL”: true,  
“AmazonS3SignV2”: false,  
“AmazonS3SSE”: false,  
“AmazonS3Trace”: false  
},  
“EmailSettings”: {  
“EnableSignUpWithEmail”: true,  
“EnableSignInWithEmail”: true,  
“EnableSignInWithUsername”: true,  
“SendEmailNotifications”: true,  
“UseChannelInEmailNotifications”: false,  
“RequireEmailVerification”: true,  
“FeedbackName”: “Mattermost”,  
“FeedbackEmail”: "notifications@mm.thenetcircle.com",  
“ReplyToAddress”: "test@example.com",  
“FeedbackOrganization”: “”,  
“EnableSMTPAuth”: false,  
“SMTPUsername”: “”,  
“SMTPPassword”: “”,  
“SMTPServer”: “127.0.0.1”,  
“SMTPPort”: “25”,  
“ConnectionSecurity”: “”,  
“SendPushNotifications”: true,  
“PushNotificationServer”: “[https://push-test.mattermost.com](https://push-test.mattermost.com)”,  
“PushNotificationContents”: “full”,  
“EnableEmailBatching”: false,  
“EmailBatchingBufferSize”: 256,  
“EmailBatchingInterval”: 30,  
“EnablePreviewModeBanner”: true,  
“SkipServerCertificateVerification”: false,  
“EmailNotificationContentsType”: “full”,  
“LoginButtonColor”: “”,  
“LoginButtonBorderColor”: “”,  
“LoginButtonTextColor”: “”  
},  
“RateLimitSettings”: {  
“Enable”: false,  
“PerSec”: 10,  
“MaxBurst”: 100,  
“MemoryStoreSize”: 10000,  
“VaryByRemoteAddr”: true,  
“VaryByUser”: false,  
“VaryByHeader”: “”  
},  
“PrivacySettings”: {  
“ShowEmailAddress”: true,  
“ShowFullName”: true  
},  
“SupportSettings”: {  
“TermsOfServiceLink”: “[https://about.mattermost.com/default-terms/](https://about.mattermost.com/default-terms/)”,  
“PrivacyPolicyLink”: “[https://about.mattermost.com/default-privacy-policy/](https://about.mattermost.com/default-privacy-policy/)”,  
“AboutLink”: “[https://about.mattermost.com/default-about/](https://about.mattermost.com/default-about/)”,  
“HelpLink”: “[https://about.mattermost.com/default-help/](https://about.mattermost.com/default-help/)”,  
“ReportAProblemLink”: “[https://about.mattermost.com/default-report-a-problem/](https://about.mattermost.com/default-report-a-problem/)”,  
“SupportEmail”: "feedback@mattermost.com",  
“CustomTermsOfServiceEnabled”: false,  
“CustomTermsOfServiceReAcceptancePeriod”: 365  
},  
“AnnouncementSettings”: {  
“EnableBanner”: false,  
“BannerText”: “”,  
“BannerColor”: “#f2a93b”,  
“BannerTextColor”: “#333333”,  
“AllowBannerDismissal”: true  
},  
“ThemeSettings”: {  
“EnableThemeSelection”: true,  
“DefaultTheme”: “default”,  
“AllowCustomThemes”: true,  
“AllowedThemes”: []  
},  
“GitLabSettings”: {  
“Enable”: false,  
“Secret”: “”,  
“Id”: “”,  
“Scope”: “”,  
“AuthEndpoint”: “”,  
“TokenEndpoint”: “”,  
“UserApiEndpoint”: “”  
},  
“GoogleSettings”: {  
“Enable”: false,  
“Secret”: “”,  
“Id”: “”,  
“Scope”: “profile email”,  
“AuthEndpoint”: “[https://accounts.google.com/o/oauth2/v2/auth](https://accounts.google.com/o/oauth2/v2/auth)”,  
“TokenEndpoint”: “[https://www.googleapis.com/oauth2/v4/token](https://www.googleapis.com/oauth2/v4/token)”,  
“UserApiEndpoint”: “[https://www.googleapis.com/plus/v1/people/me](https://www.googleapis.com/plus/v1/people/me)”  
},  
“Office365Settings”: {  
“Enable”: false,  
“Secret”: “”,  
“Id”: “”,  
“Scope”: “User.Read”,  
“AuthEndpoint”: “[https://login.microsoftonline.com/common/oauth2/v2.0/authorize](https://login.microsoftonline.com/common/oauth2/v2.0/authorize)”,  
“TokenEndpoint”: “[https://login.microsoftonline.com/common/oauth2/v2.0/token](https://login.microsoftonline.com/common/oauth2/v2.0/token)”,  
“UserApiEndpoint”: “[https://graph.microsoft.com/v1.0/me](https://graph.microsoft.com/v1.0/me)”  
},  
“LdapSettings”: {  
“Enable”: false,  
“EnableSync”: false,  
“LdapServer”: “”,  
“LdapPort”: 389,  
“ConnectionSecurity”: “”,  
“BaseDN”: “”,  
“BindUsername”: “”,  
“BindPassword”: “”,  
“UserFilter”: “”,  
“GroupFilter”: “”,  
“GroupDisplayNameAttribute”: “”,  
“GroupIdAttribute”: “”,  
“FirstNameAttribute”: “”,  
“LastNameAttribute”: “”,  
“EmailAttribute”: “”,  
“UsernameAttribute”: “”,  
“NicknameAttribute”: “”,  
“IdAttribute”: “”,  
“PositionAttribute”: “”,  
“LoginIdAttribute”: “”,  
“SyncIntervalMinutes”: 60,  
“SkipCertificateVerification”: false,  
“QueryTimeout”: 60,  
“MaxPageSize”: 0,  
“LoginFieldName”: “”,  
“LoginButtonColor”: “”,  
“LoginButtonBorderColor”: “”,  
“LoginButtonTextColor”: “”  
},  
“ComplianceSettings”: {  
“Enable”: false,  
“Directory”: “./data/”,  
“EnableDaily”: false  
},  
“LocalizationSettings”: {  
“DefaultServerLocale”: “en”,  
“DefaultClientLocale”: “en”,  
“AvailableLocales”: “es,de,en,zh-CN”  
},  
“SamlSettings”: {  
“Enable”: false,  
“EnableSyncWithLdap”: false,  
“EnableSyncWithLdapIncludeAuth”: false,  
“Verify”: true,  
“Encrypt”: true,  
“IdpUrl”: “”,  
“IdpDescriptorUrl”: “”,  
“AssertionConsumerServiceURL”: “”,  
“ScopingIDPProviderId”: “”,  
“ScopingIDPName”: “”,  
“IdpCertificateFile”: “”,  
“PublicCertificateFile”: “”,  
“PrivateKeyFile”: “”,  
“IdAttribute”: “”,  
“FirstNameAttribute”: “”,  
“LastNameAttribute”: “”,  
“EmailAttribute”: “”,  
“UsernameAttribute”: “”,  
“NicknameAttribute”: “”,  
“LocaleAttribute”: “”,  
“PositionAttribute”: “”,  
“LoginButtonText”: “With SAML”,  
“LoginButtonColor”: “”,  
“LoginButtonBorderColor”: “”,  
“LoginButtonTextColor”: “”  
},  
“NativeAppSettings”: {  
“AppDownloadLink”: “[https://about.mattermost.com/downloads/](https://about.mattermost.com/downloads/)”,  
“AndroidAppDownloadLink”: “[https://about.mattermost.com/mattermost-android-app/](https://about.mattermost.com/mattermost-android-app/)”,  
“IosAppDownloadLink”: “[https://about.mattermost.com/mattermost-ios-app/](https://about.mattermost.com/mattermost-ios-app/)”  
},  
“ClusterSettings”: {  
“Enable”: false,  
“ClusterName”: “”,  
“OverrideHostname”: “”,  
“UseIpAddress”: true,  
“UseExperimentalGossip”: false,  
“ReadOnlyConfig”: true,  
“GossipPort”: 8074,  
“StreamingPort”: 8075,  
“MaxIdleConns”: 100,  
“MaxIdleConnsPerHost”: 128,  
“IdleConnTimeoutMilliseconds”: 90000  
},  
“MetricsSettings”: {  
“Enable”: false,  
“BlockProfileRate”: 0,  
“ListenAddress”: “:8067”  
},  
“ExperimentalSettings”: {  
“ClientSideCertEnable”: false,  
“ClientSideCertCheck”: “secondary”,  
“EnableClickToReply”: false,  
“LinkMetadataTimeoutMilliseconds”: 5000,  
“RestrictSystemAdmin”: false  
},  
“AnalyticsSettings”: {  
“MaxUsersForStatistics”: 2500  
},  
“ElasticsearchSettings”: {  
“ConnectionUrl”: “[http://dockerhost:9200](http://dockerhost:9200)”,  
“Username”: “elastic”,  
“Password”: “changeme”,  
“EnableIndexing”: false,  
“EnableSearching”: false,  
“EnableAutocomplete”: false,  
“Sniff”: true,  
“PostIndexReplicas”: 1,  
“PostIndexShards”: 1,  
“ChannelIndexReplicas”: 1,  
“ChannelIndexShards”: 1,  
“UserIndexReplicas”: 1,  
“UserIndexShards”: 1,  
“AggregatePostsAfterDays”: 365,  
“PostsAggregatorJobStartTime”: “03:00”,  
“IndexPrefix”: “”,  
“LiveIndexingBatchSize”: 1,  
“BulkIndexingTimeWindowSeconds”: 3600,  
“RequestTimeoutSeconds”: 30  
},  
“DataRetentionSettings”: {  
“EnableMessageDeletion”: false,  
“EnableFileDeletion”: false,  
“MessageRetentionDays”: 365,  
“FileRetentionDays”: 365,  
“DeletionJobStartTime”: “02:00”  
},  
“MessageExportSettings”: {  
“EnableExport”: false,  
“ExportFormat”: “actiance”,  
“DailyRunTime”: “01:00”,  
“ExportFromTimestamp”: 0,  
“BatchSize”: 10000,  
“GlobalRelaySettings”: {  
“CustomerType”: “A9”,  
“SmtpUsername”: “”,  
“SmtpPassword”: “”,  
“EmailAddress”: “”

```
},
"JobSettings": {
    "RunJobs": true,
    "RunScheduler": true
},
"PluginSettings": {
    "Enable": true,
    "EnableUploads": true,
    "EnableHealthCheck": true,
    "Directory": "./plugins",
    "ClientDirectory": "./client/plugins",
    "Plugins": {
        "com": {
            "github": {
                "moussetc": {
                    "mattermost": {
                        "plugin": {
                            "giphy": {
                                "apikey": "xxx",
                                "language": "en",
                                "rendition": "fixed_height_small"
                            
                        
                    
                
            
        },
        "com.github.moussetc.mattermost.plugin.giphy": {
            "apikey": "xxx",
            "language": "en",
            "rendition": "fixed_height_small"
        },
        "jira": {
            "enabled": true,
            "secret": "xxx",
            "username": "km-jira"
        },
        "standup-raven": {
            "timezone": "Asia/Shanghai",
            "workweekend": "5",
            "workweekstart": "1"
        },
        "zoom": {
            "apikey": "zxxx",
            "apisecret": "xxx",
            "webhooksecret": "xxx",
            "zoomurl": "https://zoom.us/"
        
    },
    "PluginStates": {
        "com": {
            "Enable": false
        },
        "com.github.moussetc.mattermost.plugin.giphy": {
            "Enable": true
        },
        "com.mattermost.nps": {
            "Enable": true
        },
        "com.mattermost.welcomebot": {
            "Enable": false
        },
        "jira": {
            "Enable": true
        },
        "standup-raven": {
            "Enable": true
        },
        "zoom": {
            "Enable": true
        
    
},
"DisplaySettings": {
    "CustomUrlSchemes": [],
    "ExperimentalTimezone": false
},
"ImageProxySettings": {
    "Enable": false,
    "ImageProxyType": "local",
    "RemoteImageProxyURL": "",
    "RemoteImageProxyOptions": ""
```

---

<div class="post-metadata">

**Author:** ![Michelle](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.mattermost.com/u/Michelle)\
**Post date:** [August 21, 2019, 1:15am UTC](https://forum.mattermost.com/t/signup-link-does-not-appear-to-be-valid/7331/14 "2019-08-21T01:15:33Z")

</div>

Hi,

Can anyone help me ? The issue is still happening.😢

Keep getting this when I was try to signup  
2019-08-21T01:09:46.512Z error mlog/log.go:172 The signup link does not appear to be valid {“path”: “/api/v4/users”, “request\_id”: “k3dawmss5pgb5pnzozfcjr4qzy”, “ip\_addr”: “xxxx”, “user\_id”: “”, “method”: “POST”, “err\_where”: “CreateUserWithToken”, “http\_code”: 400, “err\_details”: “SqlTokenStore.GetByToken: Unable to get a token with this code, sql: no rows in result set”}