# \[SOLVED\] Blank page - Several browsers and platforms **URL:** \ **Category:** Troubleshooting\ **Created:** [May 23, 2016, 4:12pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556 "2016-05-23T16:12:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![leonardobertolo](https://avatars.discourse-cdn.com/v4/letter/l/df705f/32.png) [@leonardobertolo](https://forum.mattermost.com/u/leonardobertolo)\ **Post date:** [May 23, 2016, 4:12pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/1 "2016-05-23T16:12:10Z")
Hi everyone, I’ve just finished installing MM 3.0.2 and in several cases (my coworkers and Chrome in my Android phone) display the login URL but with a blank page. My installation URL is: [https://mm.initech.pw/](https://mm.initech.pw/) So far this is what I’ve found: **Ubuntu 14.04 - Chrome - Version 50.0.2661.102 (64-bit) → WORKS** Ubuntu 14.04 - Firefox 46.0 → WORKS Android - Chrome 50.0.2661.89 → BLANK PAGE Ubuntu 14.04 - Chrome - 50.0.2661.86 (64-bit) → BLANK PAGE Ubuntu 14.04 - Firefox - 46.0.1 → BLANK PAGE Ubuntu 16.04 - Firefox 46.0.1 → BLANK PAGE Ubuntu 16.04 - Chrome 48.0.2564.116 (Build oficial) (64 bits) → BLANK PAGE **Ubuntu 16.04 - Chrome - Version 50.0.2661.102 (64-bit) → BLANK PAGE** As you can see, the first and the last results are using the same browser release! Log file doesn’t show anything abnormal that I should care about: ``` [2016/05/23 11:46:59 ART] [INFO] Enterprise Enabled: false [2016/05/23 11:46:59 ART] [INFO] Current working directory is /opt/mattermost [2016/05/23 11:46:59 ART] [INFO] Loaded config file from /opt/mattermost/config/config.json [2016/05/23 11:46:59 ART] [INFO] Server is initializing... [2016/05/23 11:46:59 ART] [INFO] Pinging sql master database [2016/05/23 11:46:59 ART] [INFO] Pinging sql replica-0 database [2016/05/23 11:46:59 ART] [INFO] Starting Server... [2016/05/23 11:46:59 ART] [INFO] Server is listening on :8065 [2016/05/23 11:46:59 ART] [INFO] RateLimiter is enabled [2016/05/23 11:47:05 ART] [INFO] Stopping Server... [2016/05/23 11:47:12 ART] [INFO] Current version is 3.0.0 (3.0.2/Tue May 17 21:26:28 UTC 2016/ac509b114df1c1b4b841eded74fb797805e0162d) [2016/05/23 11:47:12 ART] [INFO] Enterprise Enabled: false [2016/05/23 11:47:12 ART] [INFO] Current working directory is /opt/mattermost [2016/05/23 11:47:12 ART] [INFO] Loaded config file from /opt/mattermost/config/config.json [2016/05/23 11:47:12 ART] [INFO] Server is initializing... [2016/05/23 11:47:12 ART] [INFO] Pinging sql master database [2016/05/23 11:47:12 ART] [INFO] Pinging sql replica-0 database [2016/05/23 11:47:12 ART] [INFO] Starting Server... [2016/05/23 11:47:12 ART] [INFO] Server is listening on :8065 [2016/05/23 11:47:12 ART] [INFO] RateLimiter is enabled ``` Would you help me find out what’s wrong with that? Thanks in advance! ---
**Author:** ![elias](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@elias](https://forum.mattermost.com/u/elias)\ **Post date:** [May 23, 2016, 7:34pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/2 "2016-05-23T19:34:03Z")
Hi leonardo, can you please tell me what are the default language for those browsers where the blank page is ocurring? Thanks ---
**Author:** ![leonardobertolo](https://avatars.discourse-cdn.com/v4/letter/l/df705f/32.png) [@leonardobertolo](https://forum.mattermost.com/u/leonardobertolo)\ **Post date:** [May 23, 2016, 8:49pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/3 "2016-05-23T20:49:18Z")
Hi Elias, you are awesome! 👍 My colleagues with the problem, they only have Spanish and Portuguese… I also have English, that’s why I can see it without problem. I can’t find in [docs.mattermost.com](http://docs.mattermost.com) how to install additional languages into our server. Would you mind telling me where are those instructions located? Many thanks! ---
**Author:** ![elias](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@elias](https://forum.mattermost.com/u/elias)\ **Post date:** [May 24, 2016, 11:01pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/4 "2016-05-24T23:01:51Z")
Hi Leonardo, Actually the languages are already available in Mattermost, but it seems that 3.0.2 had a little problem when loading different languages. Can you be so kind and [try this build on linux](https://releases.mattermost.com/mattermost-platform/PLT-3030/mattermost-team-linux-amd64.tar.gz) to see if that fixes the problem for you? Much appreciate it. Thanks ---
**Author:** ![it33](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/it33/32/3_2.png) [@it33](https://forum.mattermost.com/u/it33)\ **Post date:** [May 28, 2016, 3:43am UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/5 "2016-05-28T03:43:16Z")
@leonardobertolo [Mattermost 3.0.3 is available now and should include a bug fix for this](https://forum.mattermost.com/t/mattermost-3-0-3-bug-fix-release-now-available/1587). Please let us know if it solves your issue? ---
**Author:** ![leonardobertolo](https://avatars.discourse-cdn.com/v4/letter/l/df705f/32.png) [@leonardobertolo](https://forum.mattermost.com/u/leonardobertolo)\ **Post date:** [May 28, 2016, 8:20pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/6 "2016-05-28T20:20:29Z")
Hi @elias and @it33, thank you very much for your quick reply, sorry for my delay in answering. I did a clean install of version 3.0.3 and it worked perfectly. Now I can see it in Spanish, English and Portuguese! Thanks again for your help! Best regards ---
**Author:** ![it33](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/it33/32/3_2.png) [@it33](https://forum.mattermost.com/u/it33)\ **Post date:** [May 28, 2016, 9:12pm UTC](https://forum.mattermost.com/t/solved-blank-page-several-browsers-and-platforms/1556/7 "2016-05-28T21:12:20Z")
Perfect, thanks @leonardobertolo! Appreciate your report, very helpful!