# \[Solved\] Can't load desktop app - Internal Error: Current server does not exist

**URL:** <https://forum.mattermost.com/t/solved-cant-load-desktop-app-internal-error-current-server-does-not-exist/16721>\
**Category:** Troubleshooting\
**Created:** [August 23, 2023, 4:24am UTC](https://forum.mattermost.com/t/solved-cant-load-desktop-app-internal-error-current-server-does-not-exist/16721 "2023-08-23T04:24:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![user007](https://avatars.discourse-cdn.com/v4/letter/u/65b543/32.png) [@user007](https://forum.mattermost.com/u/user007)\
**Post date:** [August 23, 2023, 4:24am UTC](https://forum.mattermost.com/t/solved-cant-load-desktop-app-internal-error-current-server-does-not-exist/16721/1 "2023-08-23T04:24:23Z")

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I can not load the desktop app on Win10 (mobile app and macOS work okay)  
version 5.4.0  
I looked it up in config - the server URL is correct

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/1/1e413b3ea16a07dd16569e78845f5a16f5225e22.png)

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<div class="post-metadata">

**Author:** ![user007](https://avatars.discourse-cdn.com/v4/letter/u/65b543/32.png) [@user007](https://forum.mattermost.com/u/user007)\
**Post date:** [August 23, 2023, 4:42am UTC](https://forum.mattermost.com/t/solved-cant-load-desktop-app-internal-error-current-server-does-not-exist/16721/2 "2023-08-23T04:42:19Z")

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Okay, I found a solution here - [Windows Desktop App Crashing on Startup](https://forum.mattermost.com/t/windows-desktop-app-crashing-on-startup/14466)  
Somehow renaming a folder to Mattermost.old resolved the issue