# \[SOLVED\] Can't play or download audio files on iOS?

**URL:** <https://forum.mattermost.com/t/solved-cant-play-or-download-audio-files-on-ios/2930>\
**Category:** Troubleshooting\
**Created:** [February 17, 2017, 6:13pm UTC](https://forum.mattermost.com/t/solved-cant-play-or-download-audio-files-on-ios/2930 "2017-02-17T18:13:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![nedaura](https://avatars.discourse-cdn.com/v4/letter/n/48db29/32.png) [@nedaura](https://forum.mattermost.com/u/nedaura)\
**Post date:** [February 17, 2017, 6:13pm UTC](https://forum.mattermost.com/t/solved-cant-play-or-download-audio-files-on-ios/2930/1 "2017-02-17T18:13:03Z")

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#### Summary

Can’t play or download audio files on iOS

#### Steps to reproduce

Post audio file (wav, flac) and try to view or download it.

#### Expected behavior

hear audio or receive file download

#### Observed behavior

not hear audio nor receive file download

Download link does nothing. Clicking to play shows large “play” symbol, but it does nothing.

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**Author:** ![lindy65](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/lindy65/32/1811_2.png) [@lindy65](https://forum.mattermost.com/u/lindy65)\
**Post date:** [February 20, 2017, 6:15pm UTC](https://forum.mattermost.com/t/solved-cant-play-or-download-audio-files-on-ios/2930/2 "2017-02-20T18:15:10Z")

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Hi @nedaura,

Thank you for your report.

We were tracking the issue with [this ticket](https://mattermost.atlassian.net/browse/PLT-4786) which has recently been closed in favour of adding this feature to the new React Native iOS app which is currently in beta testing stage.

If you’d like to help test the app, please visit the [testing instructions](https://github.com/mattermost/mattermost-mobile#testing) page. Your help will be very much appreciated!

Thanks!

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**Author:** ![nedaura](https://avatars.discourse-cdn.com/v4/letter/n/48db29/32.png) [@nedaura](https://forum.mattermost.com/u/nedaura)\
**Post date:** [March 15, 2017, 2:59pm UTC](https://forum.mattermost.com/t/solved-cant-play-or-download-audio-files-on-ios/2930/3 "2017-03-15T14:59:04Z")

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Thanks - I don’t use iOS but I will pass the link on to the user who does.

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**Author:** ![lindy65](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/lindy65/32/1811_2.png) [@lindy65](https://forum.mattermost.com/u/lindy65)\
**Post date:** [March 16, 2017, 9:22am UTC](https://forum.mattermost.com/t/solved-cant-play-or-download-audio-files-on-ios/2930/4 "2017-03-16T09:22:34Z")

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Thanks @nedaura!

I’ll mark this issue as resolved then 🙂