[solved] Integration names/icons after migration are wrong

Troubleshooting
1

Summary

After migrating our MM instance from one host to another (same version), all migrations show a generic icon and the name of the creating user rather than the configured icon/name.

Steps to reproduce

  1. Backup MM following https://docs.mattermost.com/administration/backup.html
  2. Restore MM
  • restore DB dump
  • copy data dir
  • copy config.json

Mattermost Version: 5.5.0
Database Schema Version: 5.5.0
Database: postgres

Expected behavior

Messages posted by integrations show the configured icon and name.

Observed behavior

Messages posted by integrations shows the generic integrations icon and the name of the user that created the integration (ie me).

2

Hi @arnuschky,

What are your “Enable integrations to override usernames” and “Enable integrations to override profile picture icons” settings set to? https://docs.mattermost.com/administration/config-settings.html#enable-integrations-to-override-usernames

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3

Thanks amy, that was it. Problem solved!

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