# \[SOLVED\] Not showing Full Name in team chat

**URL:** https://forum.mattermost.com/t/solved-not-showing-full-name-in-team-chat/2074
**Category:** Troubleshooting
**Created:** [August 15, 2016, 8:28am UTC](https://forum.mattermost.com/t/solved-not-showing-full-name-in-team-chat/2074 "2016-08-15T08:28:18Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![riemers](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/riemers/32/866_2.png) [@riemers](https://forum.mattermost.com/u/riemers)
#### Post date: [August 15, 2016, 8:28am UTC](https://forum.mattermost.com/t/solved-not-showing-full-name-in-team-chat/2074/1 "2016-08-15T08:28:18Z")

</div>

Mattermost doesn’t show the full name of people in the chat

I installed the docker package, hooked it up to gitlab via oauth. Everything works just fine, except for the full name

I would have expected to see the full name if the settings of the “PrivacySettings” where set to “True” for “ShowFullName”.

No matter what i do, i still get to see the userid of the person, and not the full name. As an admin, when i am in the system console and check out a team i can see the full name above the email in the list. Which i would expect to see in the team channels too.

Also note, that when i am in the team channel, i only see the userid and email. I don’t see the full name at all. (Neither does it show a nickname, if i set one)

Any help would be appreciated.

Update: In Account settings -\> Display -\> Teammate Name display i can find the setting to update it, but i want to set this to another value for all new members. Otherwise its an extra thing they need to do.

---

<div class="post-metadata">

### Author: ![lfbrock](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/lfbrock/32/1901_2.png) [@lfbrock](https://forum.mattermost.com/u/lfbrock)
#### Post date: [August 17, 2016, 2:02pm UTC](https://forum.mattermost.com/t/solved-not-showing-full-name-in-team-chat/2074/2 "2016-08-17T14:02:55Z")

</div>

Hi @riemers, thanks for the suggestion - we have a ticket here to add the ability for the System Administrator to set default display values.

[https://mattermost.atlassian.net/browse/PLT-2536](https://mattermost.atlassian.net/browse/PLT-2536)

---

<div class="post-metadata">

### Author: ![bnf2si](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/bnf2si/32/1395_2.png) [@bnf2si](https://forum.mattermost.com/u/bnf2si)
#### Post date: [July 13, 2017, 2:52pm UTC](https://forum.mattermost.com/t/solved-not-showing-full-name-in-team-chat/2074/3 "2017-07-13T14:52:58Z")

</div>

Hi,  
even if I change “Teammate Name Display” in the user settings, the name is not shown in mentions.  
This is pretty ugly in our case because in our company (Bosch) , user name look like this: abc2fe  
From such a name you can never make out who this is.  
Even if I hover over the mentioned username in the desktop app, the Full name is not shown

---

<div class="post-metadata">

### Author: ![lindy65](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/lindy65/32/1811_2.png) [@lindy65](https://forum.mattermost.com/u/lindy65)
#### Post date: [July 20, 2017, 10:29am UTC](https://forum.mattermost.com/t/solved-not-showing-full-name-in-team-chat/2074/4 "2017-07-20T10:29:54Z")

</div>

Hi @bnf2si,

I see you posted about this issue to Lindsay on our pre-release instance so I’ll close this issue off here as we can track via the conversation.
