# \[Solved\] Password reset without email

**URL:** <https://forum.mattermost.com/t/solved-password-reset-without-email/2230>\
**Category:** Troubleshooting\
**Created:** [September 15, 2016, 7:42pm UTC](https://forum.mattermost.com/t/solved-password-reset-without-email/2230 "2016-09-15T19:42:32Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![jwilander](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/jwilander/32/8440_2.png) [@jwilander](https://forum.mattermost.com/u/jwilander)\
**Post date:** [September 22, 2016, 12:32pm UTC](https://forum.mattermost.com/t/solved-password-reset-without-email/2230/6 "2016-09-22T12:32:03Z")

</div>

You can get bash access to the docker instance by running:

```auto
sudo docker exec -i -t <docker-container-name> /bin/bash

```

Once in, you need to `cd` into the mattermost directory which should be in `/opt/` or `/home/ubuntu/`. Once in there you can run

```auto
bin/platform -help

```

To see the commands you can run.

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_[View the full topic](https://forum.mattermost.com/t/solved-password-reset-without-email/2230)._