# Start Call button disappeared after v10 update

**URL:** <https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538>\
**Category:** Uncategorized\
**Created:** [September 8, 2024, 8:27pm UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538 "2024-09-08T20:27:21Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mmospanenko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/mmospanenko/32/5846_2.png) [@mmospanenko](https://forum.mattermost.com/u/mmospanenko)\
**Post date:** [September 8, 2024, 8:27pm UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538/1 "2024-09-08T20:27:21Z")

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I updated MM to 10 version and I see Calls only in private channels. In public, I can’t start call even via command - it shows popup “Calls are only available in DM channels.”

All settings are the same, not in Test mode.

How to turn it on? It is important for my team. Thanks

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**Author:** ![mmospanenko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/mmospanenko/32/5846_2.png) [@mmospanenko](https://forum.mattermost.com/u/mmospanenko)\
**Post date:** [September 8, 2024, 9:13pm UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538/2 "2024-09-08T21:13:16Z")

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Rolled back to 9.10.0, it works correctly. 10.0.0 seems broken

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**Author:** ![agnivade](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/agnivade/32/3846_2.png) [@agnivade](https://forum.mattermost.com/u/agnivade)\
**Post date:** [September 9, 2024, 3:39am UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538/3 "2024-09-09T03:39:23Z")

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This is intended: [Release v1.0.0 · mattermost/mattermost-plugin-calls · GitHub](https://github.com/mattermost/mattermost-plugin-calls/releases/tag/v1.0.0)

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**Author:** ![Akito](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/akito/32/4090_2.png) [@Akito](https://forum.mattermost.com/u/Akito)\
**Post date:** [November 28, 2024, 8:12pm UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538/4 "2024-11-28T20:12:19Z")

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Why is this _intentionally_ broken? I still remember group calling in older versions of Mattermost. Now, on my newest instance, it stopped working and I need it ASAP!

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**Author:** ![john.oliver](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/john.oliver/32/6436_2.png) [@john.oliver](https://forum.mattermost.com/u/john.oliver)\
**Post date:** [December 2, 2024, 8:04pm UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538/5 "2024-12-02T20:04:41Z")

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Starting with v10, Calls is only available in DMs with an unlicensed server. You can stick with 9.11 for another five months or so, but after that you’ll need a license key to use Calls in channels.

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**Author:** ![arunblitz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/arunblitz/32/7378_2.png) [@arunblitz](https://forum.mattermost.com/u/arunblitz)\
**Post date:** [December 19, 2024, 6:04am UTC](https://forum.mattermost.com/t/start-call-button-disappeared-after-v10-update/19538/6 "2024-12-19T06:04:38Z")

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This isn’t an issue with v10. Simply downgrade the calls plugin to any version below 1, and it should work.

> **[Release v0.29.2 · mattermost/mattermost-plugin-calls](https://github.com/mattermost/mattermost-plugin-calls/releases/tag/v0.29.2)**
>
> Supported Mattermost Server Versions: 9.5.0+
> Enhancements
> Fixes
> 
> eb9c42a \[MM-59996\] Make stats and client logs more easily accessible (#861)