# Taskbar doesn't flash / show badge when window is closed (works fine when minimized) - Desktop 6.2.2 **URL:** \ **Category:** Troubleshooting\ **Created:** [August 13, 2026, 1:50am UTC](https://forum.mattermost.com/t/taskbar-doesnt-flash-show-badge-when-window-is-closed-works-fine-when-minimized-desktop-6-2-2/26060 "2026-08-13T01:50:35Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![nexcode](https://avatars.discourse-cdn.com/v4/letter/n/e99b99/32.png) [@nexcode](https://forum.mattermost.com/u/nexcode)\ **Post date:** [August 13, 2026, 1:50am UTC](https://forum.mattermost.com/t/taskbar-doesnt-flash-show-badge-when-window-is-closed-works-fine-when-minimized-desktop-6-2-2/26060/1 "2026-08-13T01:50:35Z")
**Summary** When I close the app window using the X button, the app keeps running in the system tray, but the taskbar icon does not flash and no red unread badge appears when a new message arrives. Windows toast notifications (pop-ups) still work correctly. When I minimize the window instead of closing it, taskbar flashing and the red badge work exactly as expected. **Environment** - Mattermost Desktop version: 6.2.2 - Mattermost Server version: 11.7.7 - OS: Windows 11 (Korean locale) **Steps to reproduce** 1. Open the Mattermost desktop app and log in 2. Close the window using the X button (app remains in the system tray) 3. Have another user send a direct message or mention 4. A native Windows toast notification appears correctly 5. Taskbar icon does not flash and no red badge/count appears **Expected behavior** Taskbar icon should flash and/or display a red badge with the unread count, the same way it does when the window is minimized instead of closed. **Observed behavior** No taskbar indication at all after closing the window via X — only works correctly when minimized. **What I’ve already checked/tried (no change in behavior)** - Notifications settings: “Show red badge on taskbar icon to indicate unread messages” — ON - Notifications settings: “Flash taskbar icon when a new message is received” — ON - General settings: “Leave app running in notification area when application window is closed” — ON (restarted the app after enabling) - Windows Notifications settings: Mattermost is allowed to send notifications (toggled off and back on to reset) - Task Manager: disabled “Efficiency Mode” for the Mattermost process — no change - Windows Accessibility \> Audio \> “Flash the screen during audio notifications” — checked, no change - Confirmed via Task Manager that the Mattermost process remains running after closing the window (not killed) - Checked for Group Policy restrictions on notification settings — none found - **Full clean reinstall** : uninstalled the app, deleted the entire %appdata%\Mattermost folder (config, cache, local storage), reinstalled the latest 6.2.2 MSI from scratch. Issue persists exactly the same, ruling out a corrupted local config/cache. I’ve gone through all the standard troubleshooting steps I could find, including a similar case reported here previously ([[Solved] Desktop client does not notify when new messages arrive](https://forum.mattermost.com/t/solved-desktop-client-does-not-notify-when-new-messages-arrive/14861)), but none of the suggested fixes resolved the issue. Wondering if anyone else on 6.2.2 has run into this, or if there’s a known workaround. Thanks in advance! ---
**Author:** ![john.combs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/john.combs/32/7118_2.png) [@john.combs](https://forum.mattermost.com/u/john.combs)\ **Post date:** [August 13, 2026, 11:48pm UTC](https://forum.mattermost.com/t/taskbar-doesnt-flash-show-badge-when-window-is-closed-works-fine-when-minimized-desktop-6-2-2/26060/2 "2026-08-13T23:48:15Z")
Welcome to the community, NEXCODE, and thanks for the exceptionally thorough troubleshooting! This to me looks like a possible Desktop App issue, so please share your Windows 11 build and sanitized logs using our [Desktop App troubleshooting guide](https://docs.mattermost.com/deployment-guide/desktop/desktop-troubleshooting.html#report-desktop-app-issues), with minimizing the window as the best workaround for now. ---
**Author:** ![nexcode](https://avatars.discourse-cdn.com/v4/letter/n/e99b99/32.png) [@nexcode](https://forum.mattermost.com/u/nexcode)\ **Post date:** [August 14, 2026, 1:38am UTC](https://forum.mattermost.com/t/taskbar-doesnt-flash-show-badge-when-window-is-closed-works-fine-when-minimized-desktop-6-2-2/26060/3 "2026-08-14T01:38:06Z")
Hi John, thank you for your response. **Windows 11 Build:** 26200.9168 I reproduced the issue with the console open. Here’s the log output during the notification test: ```auto index.ts:175 Loading plugin github, version 2.7.1 index.ts:159 Loaded plugin github, version 2.7.1 websocket_actions.ts:185 Initializing or re-initializing WebSocket websocket.js:105 websocket connecting to wss://chat.nex-code.co.kr/api/v4/websocket /api/v4/trial-license/prev:1 Failed to load resource: the server responded with a status of 403 (Forbidden) /api/v4/trial-license/prev:1 Failed to load resource: the server responded with a status of 403 (Forbidden) websocket.js:284 got connection id qfixhsnzx3fhimr93m6hqxx1pe client4.js:2211 GET https://chat.nex-code.co.kr/api/v4/trial-license/prev 403 (Forbidden) (anonymous) @ client4.js:2211 (anonymous) @ client4.js:2207 getPrevTrialLicense @ client4.js:1876 (anonymous) @ admin.ts:450 (anonymous) @ redux-thunk.mjs:5 (anonymous) @ redux.mjs:331 (anonymous) @ product_menu_list.tsx:93 Rj @ react-dom.production.min.js:244 Ik @ react-dom.production.min.js:286 Fk @ react-dom.production.min.js:273 jg @ react-dom.production.min.js:127 Rk @ react-dom.production.min.js:274 Jb @ react-dom.production.min.js:52 hd @ react-dom.production.min.js:109 fd @ react-dom.production.min.js:74 ed @ react-dom.production.min.js:73 client4.js:2211 GET https://chat.nex-code.co.kr/api/v4/trial-license/prev 403 (Forbidden) (anonymous) @ client4.js:2211 (anonymous) @ client4.js:2207 getPrevTrialLicense @ client4.js:1876 (anonymous) @ admin.ts:450 (anonymous) @ redux-thunk.mjs:5 (anonymous) @ redux.mjs:331 (anonymous) @ product_menu_list.tsx:93 Rj @ react-dom.production.min.js:244 Ik @ react-dom.production.min.js:286 Fk @ react-dom.production.min.js:273 jg @ react-dom.production.min.js:127 Rk @ react-dom.production.min.js:274 Jb @ react-dom.production.min.js:52 hd @ react-dom.production.min.js:109 fd @ react-dom.production.min.js:74 ed @ react-dom.production.min.js:73 client4.js:2211 GET https://chat.nex-code.co.kr/api/v4/trial-license/prev 403 (Forbidden) (anonymous) @ client4.js:2211 (anonymous) @ client4.js:2207 getPrevTrialLicense @ client4.js:1876 (anonymous) @ admin.ts:450 (anonymous) @ redux-thunk.mjs:5 (anonymous) @ redux.mjs:331 (anonymous) @ product_menu_list.tsx:93 Rj @ react-dom.production.min.js:244 Ik @ react-dom.production.min.js:286 Fk @ react-dom.production.min.js:273 jg @ react-dom.production.min.js:127 Rk @ react-dom.production.min.js:274 Jb @ react-dom.production.min.js:52 hd @ react-dom.production.min.js:109 fd @ react-dom.production.min.js:74 ed @ react-dom.production.min.js:73 team_controller.tsx:85 computer woke up - reconnecting websocket_actions.ts:258 Reconnecting WebSocket ``` Is this the kind of log output you’re looking for?