# Unable to connect via Desktop App

**URL:** <https://forum.mattermost.com/t/unable-to-connect-via-desktop-app/18068>\
**Category:** Troubleshooting\
**Created:** [February 29, 2024, 9:41am UTC](https://forum.mattermost.com/t/unable-to-connect-via-desktop-app/18068 "2024-02-29T09:41:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![emvl](https://avatars.discourse-cdn.com/v4/letter/e/a88e4f/32.png) [@emvl](https://forum.mattermost.com/u/emvl)\
**Post date:** [February 29, 2024, 9:41am UTC](https://forum.mattermost.com/t/unable-to-connect-via-desktop-app/18068/1 "2024-02-29T09:41:54Z")

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Hello ,

It seems I have the same problem in here : [Unable to login via Windows app (ok on web version) - #8 by agriesser](https://forum.mattermost.com/t/unable-to-login-via-windows-app-ok-on-web-version/13949/8)

I don’t manage to connect anymore with the desktop app (I didn’t have the problem before) but I can connect through the browser

I’m on Ubuntu. I tried to delete Mattermost directory in ~/.profile but it didn’t help

Here’s what I get on Mattermost Console :

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mattermost/original/2X/d/d078f471915a04036c03cbce0a316eb05bafdfc2.png)

Thank you for you help!