# User deletion - Easy Fix? **URL:** \ **Category:** Command Line Interface\ **Created:** [March 5, 2020, 6:47pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105 "2020-03-05T18:47:29Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![andrewive](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@andrewive](https://forum.mattermost.com/u/andrewive)\ **Post date:** [March 5, 2020, 6:47pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/1 "2020-03-05T18:47:29Z")
Hello - I am attempting to delete a user. I have searched the forum and tried the solutions. Have also done the same with the mattermost booklet. I’m being told ‘user’ command is not found or ‘Mattermost’ command is not found [https://www.evernote.com/l/AQ2tfVT3Tc1N1K3MxIRe1ISDEJMKr3PkylE](https://www.evernote.com/l/AQ2tfVT3Tc1N1K3MxIRe1ISDEJMKr3PkylE) I’m guessing its something really easy like I’m in the wrong directory or something. Help? Andrew ---
**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\ **Post date:** [March 5, 2020, 7:39pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/2 "2020-03-05T19:39:44Z")
Would this work [https://docs.mattermost.com/administration/command-line-tools.html#mattermost-user-delete](https://docs.mattermost.com/administration/command-line-tools.html#mattermost-user-delete)? ---
**Author:** ![andrewive](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@andrewive](https://forum.mattermost.com/u/andrewive)\ **Post date:** [March 5, 2020, 8:29pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/3 "2020-03-05T20:29:03Z")
Hi - thanks for responding. It does not. I get either a ‘user’ or ‘mattermost’ is not a recognized command. ---
**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\ **Post date:** [March 5, 2020, 9:23pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/4 "2020-03-05T21:23:14Z")
What Mattermost version are you on? Do you see any log errors? ---
**Author:** ![andrewive](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@andrewive](https://forum.mattermost.com/u/andrewive)\ **Post date:** [March 5, 2020, 9:54pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/5 "2020-03-05T21:54:46Z")
No error logs. Just the response I posted in the evernote link. Version: 5.12.0 ---
**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\ **Post date:** [March 5, 2020, 11:22pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/6 "2020-03-05T23:22:11Z")
Would you be open to testing if you see this issue on a more recent version? Our most recent version is v5.20.0. ---
**Author:** ![andrewive](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@andrewive](https://forum.mattermost.com/u/andrewive)\ **Post date:** [March 5, 2020, 11:40pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/7 "2020-03-05T23:40:13Z")
Great. How does one update? ---
**Author:** ![amy.blais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/amy.blais/32/7481_2.png) [@amy.blais](https://forum.mattermost.com/u/amy.blais)\ **Post date:** [March 5, 2020, 11:56pm UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/8 "2020-03-05T23:56:57Z")
Here’s our upgrade docs: [https://docs.mattermost.com/guides/administrator.html#upgrade-mattermost](https://docs.mattermost.com/guides/administrator.html#upgrade-mattermost). ---
**Author:** ![ahmaddanial](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/ahmaddanial/32/2938_2.png) [@ahmaddanial](https://forum.mattermost.com/u/ahmaddanial)\ **Post date:** [March 9, 2020, 3:18am UTC](https://forum.mattermost.com/t/user-deletion-easy-fix/9105/9 "2020-03-09T03:18:19Z")
Hello, @andrewive Quick check if you had the chance to upgrade your Mattermost instance to the latest version and verify that the [mattermost user delete](https://docs.mattermost.com/administration/command-line-tools.html#mattermost-user-delete) CLI command shared by @amy.blais earlier helped to delete the user completely from Mattermost. Can you please keep us posted on this, please? Thanks.