# User Login-Method - only E-Mail displayed - No LDAP **URL:** \ **Category:** Troubleshooting\ **Created:** [December 18, 2018, 9:41am UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377 "2018-12-18T09:41:24Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![mk2010](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@mk2010](https://forum.mattermost.com/u/mk2010)\ **Post date:** [December 18, 2018, 9:41am UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377/1 "2018-12-18T09:41:24Z")
Hello Community, i have a couple of LDAP Users in my enviroment. But today the Login-Method of all my users are only displayed as “E-Mail” - NO LDAP can someone tell whats the problem ist ? ---
**Author:** ![jasonblais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/jasonblais/32/720_2.png) [@jasonblais](https://forum.mattermost.com/u/jasonblais)\ **Post date:** [December 19, 2018, 5:37am UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377/2 "2018-12-19T05:37:00Z")
Hey @mk2010 1. Can you take a screenshot of the first two settings you see in System Console \> AD/LDAP? 2. Where do you see their login method displayed? In System Console \> Users? ![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex020/uploads/mattermost/original/2X/4/41f26d1cbd0bb14b6640c08277a8936b3e4f5cd1.png) ---
**Author:** ![mk2010](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@mk2010](https://forum.mattermost.com/u/mk2010)\ **Post date:** [December 19, 2018, 9:21am UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377/3 "2018-12-19T09:21:02Z")
Hey Jason, meanwhile the settings are the same as before, the login with LDAP also worked, but why the settings were just gone, I can not understand. Not that at some point these settings are gone and the user can not log in, that would be a disaster. Currently we are not productive, but I hope from mid-January ---
**Author:** ![jasonblais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/jasonblais/32/720_2.png) [@jasonblais](https://forum.mattermost.com/u/jasonblais)\ **Post date:** [December 19, 2018, 12:20pm UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377/4 "2018-12-19T12:20:34Z")
Hey @mk2010 - thanks for the reply. > but why the settings were just gone, I can not understand. 1. Can you check you have a license uploaded at System Console \> Edition and License? (the page is near the bottom of the left-hand side list in System Console) 2. Can you help take a screenshot of your About Mattermost modal? (from Main Menu \> About Mattermost) We’ll get this resolved for you 🙂 ---
**Author:** ![mk2010](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@mk2010](https://forum.mattermost.com/u/mk2010)\ **Post date:** [December 19, 2018, 3:00pm UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377/5 "2018-12-19T15:00:57Z")
Hey Jason, actually we are testing mattermost, so we have just a trial License loaded. But the decision from the management team is , we will use it in the future , started with 400 users . iam actually connected with ur german partner bytemine. ---
**Author:** ![jasonblais](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mattermost.com/jasonblais/32/720_2.png) [@jasonblais](https://forum.mattermost.com/u/jasonblais)\ **Post date:** [December 19, 2018, 3:34pm UTC](https://forum.mattermost.com/t/user-login-method-only-e-mail-displayed-no-ldap/6377/6 "2018-12-19T15:34:20Z")
@mk2010 Did you lose LDAP after upgrading Mattermost? I’m wondering why you may have suddenly lost those settings.