# White screen on macos desktop even with last server version

**URL:** <https://forum.mattermost.com/t/white-screen-on-macos-desktop-even-with-last-server-version/25650>\
**Category:** Troubleshooting\
**Created:** [January 15, 2026, 2:52pm UTC](https://forum.mattermost.com/t/white-screen-on-macos-desktop-even-with-last-server-version/25650 "2026-01-15T14:52:31Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Plex](https://avatars.discourse-cdn.com/v4/letter/p/f475e1/32.png) [@Plex](https://forum.mattermost.com/u/Plex)\
**Post date:** [January 15, 2026, 2:52pm UTC](https://forum.mattermost.com/t/white-screen-on-macos-desktop-even-with-last-server-version/25650/1 "2026-01-15T14:52:31Z")

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Hi there,

I’m working on a Macbook Air M2 with MacOS Ventura. I’m using the Mattermost desktop app 5.10.2 with a Mattermost server 11.2.

If I try to upgrade my desktop app to earlier version I faced a white screen (which seems to be a know problems).

However I could not find any solutions to solve this problem (and I’ve read lots of topic on this forum, in the github issues and on reddit) :

- clear cache → not working
- disable cache in dev console → not working
- upgrade server version (we were in version 10 something before) → not working
- completely remove the app for a fresh start → not working
- disable GPU usage → not working

I’ve been stuck to the 5.10.2 desktop app version for a year and I really though that upgrading the server would solve everything but it’s not the case.

I’ve tried several version :

- 6.0.3-rc.1
- 6.0.2
- 5.13.2

Thanks for your help !