Hi - Due to losing a disk array we lost our Mattermost server. We did have a copy of the database backup and restored it to an ec2 instance and have recovered most of our message history/user accounts/etc - however files that were uploaded to the s3 bucket that we were using for filestorage don’t …

I checked that one. I don’t think it helps because we already were supposed to be on S3 before the server crash. Based on my review it appeared that the solution there was to copy the data from the old server to the bucket. In this case we should have already had all the data on s3 before the cra…

Nevermind. Just looked at my old config.json in depth. Despite the s3 keys being configured, the DriverName was set to local. That data is gone. @amy.blais - thanks for offering the suggestion. I need to go shake my head disapprovingly at some people now… :wink:

After server rebuild, older files in s3 bucket not available

Troubleshooting

amy.blais (Amy Blais) September 13, 2019, 8:48pm 2

Hi @1tacocat1, can you check if this thread might help: URGENT: Old directly uploaded images missing after setting server to use S3?

Topic		Replies	Views
URGENT: Old directly uploaded images missing after setting server to use S3 Troubleshooting	6	1330	August 28, 2019
Switching on Amazon S3 on an established server Troubleshooting	4	2409	September 9, 2022
Moving Files from an existing disk store to s3 Troubleshooting	5	5535	August 5, 2023
S3 bucket setup Troubleshooting	1	1278	August 3, 2023
Restore files local storage Troubleshooting	1	350	February 23, 2023

After server rebuild, older files in s3 bucket not available

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