Troubleshooting

Upgrade Creating a sub-category to discuss upgrade issues specifically. Please make sure to reference the version to which you're upgrading and include a link to the upgrade guide you're following. Off-Topic Topics unrelated to building and using Mattermost software. Release Notes Release notes are issues pertaining to a stable release. GitLab Mattermost The GitLab Mattermost Troubleshooting Forum is a peer-to-peer forum for helping to solve installation and configuration issues from the Mattermost community. Unanswered Topics in this category have been flagged by a mod to ask the community for help in answering the question. Mobile Apps Docs - Help Wanted This sub-category is designed to quickly share notes on product features and product changes ahead of their addition into the official documentation. Command Line Interface

Topic	Replies	Views	Activity
How to use the Troubleshooting Forum Troubleshooting	3	41369	October 13, 2022
Migration issue from mysql to postgres mattermost 10.4.1 Upgrade	0	5	November 15, 2025
Clarification on how the database search works in Mattermost Troubleshooting	0	17	November 13, 2025
Send message to channel with local file attachment Troubleshooting	1	5	November 12, 2025
Closed conversations reopens constantly on desktop client Troubleshooting	6	68	November 10, 2025
How to turn off local time (late timezone warnings) in direct messages? Troubleshooting	6	192	November 7, 2025
How can I add downloadable attachment files to webhook messages? Troubleshooting	0	8	November 7, 2025
Setting up Mattermost for the first time on Unraid, unable to connect to mysql Troubleshooting	13	336	November 6, 2025
Project Management Tools, Mindmap, Gantt Chart etc Troubleshooting	2	3192	November 5, 2025
Upgrade to 11.0.2 fails Troubleshooting	13	349	November 3, 2025
(stuck in a loop) Mattermost image changed, restarting update job Troubleshooting	2	14	November 2, 2025
After migrating from MySQL to PostgreSQL - too many SQL errors and features not working Upgrade	11	65	October 30, 2025
Migrating Mattermost Database from MySQL to PostgreSQL (using pgloader) Upgrade	2	55	October 30, 2025
Limitations on Team edition Troubleshooting	7	1757	October 30, 2025
Clarification needed for the upgrade to v11 Troubleshooting	3	307	October 30, 2025
Possible memory leak Troubleshooting	18	1458	October 28, 2025
Nondesctructive downgrade from Entry to community Teams Troubleshooting	10	266	October 27, 2025
Own instance of mattermost push notification proxy server doesnt work Troubleshooting	0	20	October 27, 2025
Migrating mysql 9.5 to Postgres Troubleshooting	1	25	October 26, 2025
Emojis and gifs picker in mobile client Troubleshooting	12	2823	October 25, 2025
"Upgraded" from Teams to Entry, how do I downgrade? Troubleshooting	2	120	October 23, 2025
Moving your database when the database config is in the database Troubleshooting	3	425	October 23, 2025
How to pass Amazon S3 credentials to mmctl remotely Troubleshooting	3	38	October 22, 2025
Navigation bar covers the lower buttons on Android Clients Troubleshooting	3	39	October 22, 2025
Jira plugin - user can't connect or disconnect Troubleshooting	1	36	October 21, 2025
Voice plugin not working on Android Mobile Apps	1	17	October 21, 2025
Clarification request on user limits max 250 User/Server V 11 Troubleshooting	9	412	October 21, 2025
Upgrade from 10 to 11 postgres update from v.13 db restore issue Upgrade	5	431	October 19, 2025
Triggering slash command using API Troubleshooting	3	1054	October 19, 2025
Trying to Delete User Accounts Command Line Interface	4	33	October 11, 2025