Troubleshooting

Release Notes Release notes are issues pertaining to a stable release. Mobile Apps Command Line Interface Off-Topic Topics unrelated to building and using Mattermost software. Docs - Help Wanted This sub-category is designed to quickly share notes on product features and product changes ahead of their addition into the official documentation. GitLab Mattermost The GitLab Mattermost Troubleshooting Forum is a peer-to-peer forum for helping to solve installation and configuration issues from the Mattermost community. Upgrade Creating a sub-category to discuss upgrade issues specifically. Please make sure to reference the version to which you're upgrading and include a link to the upgrade guide you're following. Unanswered Topics in this category have been flagged by a mod to ask the community for help in answering the question.

Topic	Replies	Views	Activity
How to use the Troubleshooting Forum Troubleshooting	3	40679	October 13, 2022
Mattermost mass update users Troubleshooting	2	12	January 24, 2025
[Solved] Mattermost channel calls not working after update Troubleshooting	2	9	January 24, 2025
Unread direct message channels not shown in sidebar Troubleshooting	15	1197	January 22, 2025
[SOLVED] SendMail: Error setting "From Address", 550 SMTP Envelope Sender must be valid Troubleshooting	3	2935	January 22, 2025
UI Bug: Empty Space Above Keyboard After Closing "Add File" Menu Mobile Apps	1	10	January 22, 2025
Linux app can't sign in Troubleshooting	0	8	January 22, 2025
Following official guide for postgres roles gives an error Troubleshooting	4	26	January 20, 2025
No emoji picker button in mobile app Troubleshooting	0	10	January 19, 2025
Upgrading container tarball deployment, is it just "drop-in"? Upgrade	1	13	January 19, 2025
Setting up Mattermost for the first time on Unraid, unable to connect to mysql Troubleshooting	12	62	January 19, 2025
[Solved] Context deadline exceeded error when doing mmctl import Command Line Interface	4	16	January 17, 2025
Migrate all users from email to GitLab SSO as sysadmin Troubleshooting	2	1568	January 17, 2025
Failed to create column context deadline exceeded when upgrading Troubleshooting	4	2225	January 17, 2025
Migrate accounts from GitLab authentication to email Command Line Interface	6	252	January 17, 2025
[Solved] How to transition a user to GitLab authentication? Troubleshooting	12	8793	January 17, 2025
Change authentication from LDAP to E_Mail Troubleshooting	3	1817	January 16, 2025
Mattermost 5.2.2 no window opening on MacOS when starting Troubleshooting	46	3979	January 16, 2025
After AD/LDAP Sync, users are not created Troubleshooting	1	14	January 15, 2025
[Solved] Focalboards edit create not possible after postgres migration : insert_at not null constraint Troubleshooting	3	23	January 14, 2025
Mattermost desktop app logging-in problems on Ubuntu 24.10 GitLab Mattermost	1	34	January 14, 2025
Modifying Mattermost Mobile App for Custom Push Notification Server Mobile Apps	1	232	March 8, 2024
Project Management Tools, Mindmap, Gantt Chart etc Troubleshooting	2	2864	January 9, 2025
Creating a plugin that adds a custom CSS bundle Troubleshooting	11	3964	January 8, 2025
Issue after server upgrade & MM 10.3 upgrade Troubleshooting	18	34	January 8, 2025
Migration from MySQL to Postgres fails Troubleshooting	7	2410	January 8, 2025
[Solved] Error: Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port Troubleshooting	24	14925	January 8, 2025
Mattermost sending address unreachable by external reply Troubleshooting	7	14	January 7, 2025
Boards plugin - Websocket connection closed Troubleshooting	1	14	January 7, 2025
Custom emojis broken after upgrading from 9.11.6 -> 10.3.1 Troubleshooting	2	23	January 7, 2025