Error”: “We could not count the users.“, in slack to mattermost migration

Thanks for the ping @agnivade.

There are a few thing going wrong here:
1: The error message is wrong. For some reason each error in SimpleJob is translated as “We could not count the users.”.
2: The output should contain the original error but doesn’t since we changed how it’s propagated through the server.

The underlying issue can be found in line 2 (that should be accurate) of the .jsonl file in your import ZIP.

edit: @m-talha-Saleem22 you should be able to find the actual error in the logs, search for SimpleWorker: job execution error

1 Like