Hi there, @doguri .
-
Since you mentioned that the AD server syncs users, can you please adjust the
LogSettings.FileLeveltoDEBUGso we can capture the log entries when you reproduce the issue? -
Also, can you verify that when you sync users, the sync table shows success status?
- How do you configure the user filter on your LDAP configuration? When you run an ldapsearch of this user according to the filter, were you able to return the user’s information?
