Summary
Calls cannot connect.
Steps to reproduce
On the latest 7.10.3 version.
When creating a call, it says “connecting to the call”, and then after about 30 seconds, I get a pop-up with “Connection Failed”.
Expected behavior
Would have expected it to work
Observed behavior
This is a single-server, omnibus-installed MM instance.
All the other features of MM works fine.
The Calls config is:
RTC server address: empty (which I think means 127.0.0.1)
RTC server port: 8443
ICE Host Override: (set to the domain name of the MM server)
ICE Server config: left at default ([{“urls”:[“stun:stun.global.calls.mattermost.com:3478”]}])
TURN: empty
Server side TURN: false
Output of sudo lsof -n -i :8443
plugin-li 1436 mattermost 12u IPv4 37121 0t0 UDP *:8443
plugin-li 1436 mattermost 14u IPv4 34186 0t0 UDP *:8443
plugin-li 1436 mattermost 16u IPv4 24816 0t0 UDP *:8443
plugin-li 1436 mattermost 18u IPv4 34187 0t0 UDP *:8443
plugin-li 1436 mattermost 20u IPv4 37122 0t0 UDP *:8443
plugin-li 1436 mattermost 22u IPv4 24817 0t0 UDP *:8443
plugin-li 1436 mattermost 24u IPv4 24818 0t0 UDP *:8443
plugin-li 1436 mattermost 26u IPv4 37123 0t0 UDP *:8443
plugin-li 1436 mattermost 28u IPv4 34188 0t0 UDP *:8443
plugin-li 1436 mattermost 30u IPv4 34189 0t0 UDP *:8443
plugin-li 1436 mattermost 32u IPv4 37124 0t0 UDP *:8443
plugin-li 1436 mattermost 34u IPv4 24819 0t0 UDP *:8443
plugin-li 1436 mattermost 36u IPv4 34190 0t0 UDP *:8443
plugin-li 1436 mattermost 38u IPv4 34191 0t0 UDP *:8443
plugin-li 1436 mattermost 40u IPv4 34192 0t0 UDP *:8443
plugin-li 1436 mattermost 42u IPv4 37125 0t0 UDP *:8443
plugin-li 1436 mattermost 44u IPv4 34193 0t0 UDP *:8443
plugin-li 1436 mattermost 46u IPv4 37126 0t0 UDP *:8443
plugin-li 1436 mattermost 48u IPv4 34194 0t0 UDP *:8443
plugin-li 1436 mattermost 50u IPv4 34195 0t0 UDP *:8443
Output of ps ax | grep calls
1436 ? Sl 0:06 plugins/com.mattermost.calls/server/dist/plugin-linux-amd64
2723 pts/0 S+ 0:00 grep --color=auto calls
The firewall is open for UDP 8443 to the server from the outside.
Ideas?
Thanks!
Best
Søren