Can't open Mattermost Interactive Dialog

Troubleshooting
1

Hi,

we are trying to open an interactive dialog, but we get the following error:

mattermostdriver.exceptions.InvalidOrMissingParameters: Ungültiger oder fehlender dialog in Anfrage.

(mattermostdriver.exceptions.InvalidOrMissingParameters: Invalid or missing dialog in request).

We are using Mattermost 5.14.1 Enterprise and we trigger the dialog with a slash command, as framework we are using Python 3.5 / uwsgi / Python-Mattermost-Driver (GitHub - Vaelor/python-mattermost-driver: Python Mattermost Driver for APIv4)

Python Code:
# Mattermost Connector
mm.login()

payload = {
    'trigger_id' : request.form['trigger_id'],
    'url' : 'https://localhost/echo',
    'dialog' : {
        'callback_id' : 'cb-ver',
        'title' : 'Veranstaltung', 
        'elements' : [{'display_name' : 'Email',
                        'name' : 'email',
                        'type' : 'text'}],
        "submit_label":"Submit",
        "state":"somestate"
    }
}

jsonpayload=json.dumps(payload)
mm.client.make_request('post', '/actions/dialogs/open', options=jsonpayload, params=None, data=None, files=None, basepath=None)

payload = {'text': 'Output: ' + jsonpayload}
return jsonify(payload)

Appreciate your help,
Regards
Chris

2

@cee Wondering if this earlier thread might help in your case: Cannot open interactive dialog.

3

Hi,

thanks for your quick hint. But, sorry no. We have no lag time between the requests.
Is there any way to get more debug information from mattermost?

Regards,
Chris

4

Maybe this helps other people:

We solved the problem by using a direct python post request and not the python drivers make_request-Function:

r = requests.post("https://your-server.com/api/v4/actions/dialogs/open", data=jsonpayload);