- Point 1
- Point 2
I tried a lot of manipulations (change browser, mobile application, mobile browser, clear the cache …), but I have the impression that the problem is really happening randomly. I also think that the problem appeared since the automatic renewal of Let’s Encrypt certificates (08/25/2020), before that date, we did not have the problem, or else nobody noticed it.
- Point 3
We are not using nginx at all, we are using an apache reverse proxy.
Unfortunately, I don’t have the documentation that was used for the reverse proxy (there are two).
I followed the steps to disconnect all the sessions I had (there were quite a few) and the issue doesn’t seem to be happening at the moment, I’ll let you know if the issue comes back to me.
EDIT: I cleared the cache a few minutes later and the problem reappeared.
I don’t think I have access to the database to run the SQL query 