Hello, @Ada
Can you please run an ls -lAh on your /opt/mattermost/data directory instead of grepping the specific date? I want to see how the directory ownership and permission looks like on your end now. Since you showed that ls -lAh | grep 20210524 shows that there are no such file or directory, I want to understand what is the current set up.
@XxLilBoPeepsxX Good idea. We can do a recursive sudo chmod -R 750 /opt/mattermost/data in that case but before that, I just want to understand how it looks like on the user’s end now before we go down that path.