Permission Denied on AWS Elastic Beanstalk

Troubleshooting
1

Summary

Following the Beanstalk installation guide here: https://docs.mattermost.com/install/docker-ebs.html the installation is successful, but the mattermost app fails to start, with the following error: Error: failed to load configuration: unable to load on store creation: failed to persist: failed to write file: open /mattermost/config/config.json: permission denied

Steps to reproduce

Follow the Beanstalk installation guide at https://docs.mattermost.com/install/docker-ebs.html

Expected behavior

For Mattermost to launch successfully with no errors

Observed behavior

Error when Mattermost attempts to start

2

Hello! I’m sorry to hear your having troubles, could you just confirm that you have given the file the proper permissions by running the command as follows:
sudo chmod 777 /mattermost/config/config.json
as well as providing the output of the command ls -alh /mattermost/config/

Thanks, I hope I can help you get this solved!

3

Thanks for the reply. I got Mattermost installed via a different method.

2 Likes
4

No problem, I’m glad to hear you got it figured out!

1 Like