Channel export bot not running

1

Hi
i installed mattermost on Ubuntu 20.04. for export channel data i add channel export plugin and enable it. but when i choose specific channel for export data and issue /export, bot don’t give me a csv file. What is your suggessions?
Best Regards

2

I would enable DEBUG logging Mattermost logging - Mattermost documentation then opena terminal and tail -f /opt/mattermost/logs/mattermost.log Then try your export. I have a feeling this is probably a permission issue.

3

Thank you dear John. I enable debugging according to Mattermost documentation. After that i got “URL Blocked because of CORS” error in debugging messages. I change my config.json according to follow:
“AllowCorsFrom”: “*”,
“CorsExposedHeaders”: “Access-Control-Allow-Methods”,
“CorsAllowCredentials”: true,
“CorsDebug”: true,
and reboot VM. When i issue /export command again, i got “The channel export plugin requires a valid E20 license.” message !

4

Channel Export - Mattermost says “Enterprise subscription required for use.”

6

Hi John. I use trial version for test it. I do it and channel data exported. I have another mattermost server and i want to import exported data to new mattermost server. I do following steps for import data:

  1. create import directory in Mattermost directory
  2. change ownership of directory to mattermost:mattermost
  3. change “EnableLocalMode” to ture
  4. create a json file from csv file (output of /export command)
  5. create zip file and move it to /opt/mattermost/import
  6. and issue the following command for import data:

    /opt/mattermost/bin/mmctl import process --bypass-upload channel020.zip --local

but i get this error: “error”:“ImportProcessWorker: Unable to process import: JSONL file is missing., jsonFile was nil”
what is your sugession?
Best Regards