Failed to ping DB connection refused - New Install

I’m receiving the error message "Failed to ping DB, server will exit err=dial tcp getsockopt: connection refused when running the command sudo -u mattermost ./platform

This is a new install on Ubuntu Server 16.04. Any help is much appreciated.


*Update - Changed the ip address from to and it is working now.

Good to hear @mcgsystemsllc! Thanks for posting back your resolution :slight_smile: