Hello,
I wrote posts with hashtags.
#qa-xxxx #master-xx
then, I click the hashtag for searching posts.
it doesn’t work.
other hashtags with dash works properly.
#hash-tags
with double quotation, #qa-xxxx , #master-xx work properly.
“#qa-xxxx” “#master-xx”
Is there any keyword?
Thanks for reading.
if any possible solution, please answer to me.
#searching #hashtags
@aksjm2 What Mattermost server version are you on? What devise and OS are you on?
Hey there @aksjm2, what happens when you click on the hastags that have a dash in them? Does it try searching but is unable to find any results? Or does the search just not happen at all?
I tested this with version 5.15 of Mattermost, and version 4.2.1 of the client, and I got this result when I clicked on #qa-xxx :
(don’t mind the drawing part that was from another test)
@joewai.tye, here is ther results. Thx for your testing.
Search Result : No Results Found. Try Again?
#qa_manual, #master-vn, #qa_xxx has same result.
@aksjm2 Are there any Mattermost log errors or console errors that you see when this issue happens?
There’s mattermost management team in the company, so I don’t get the logs :(.
client debugging tool doesn’t have error log.
I think there are some error in server side…
I’m sorry to say that…
Hi @aksjm2, I did some more testing with a similar version of Mattermost as the one you are using (5.13.1), and indeed I could not search for any hashtags that had a dash in them. On the other hand, regular hashtags worked just fine.
On the other hand, my previous test that I included in my screenshot was from 5.15.1. I believe that this may have been a bug, but it has been fixed in the latest version.
Your organization may need to upgrade Mattermost to fix this issue.
