@mbarbaro, in your logs there’s one item that stands out:
{“level”:“error”,“ts”:1574069260.660455,“caller”:“mlog/log.go:174”,“msg”:“An error occurred saving the configuration”,“path”:"/api/v4/config",“request_id”:“jt3foiw9n7d1d8neixy5cwjpxe”,“ip_addr”:“172.16.20.99”,“user_id”:“1c49g3xy9fr7zx6kjhdd41exmc”,“method”:“PUT”,“err_where”:“saveConfig”,“http_code”:500,“err_details”:“failed to persist: failed to write file: open /data/mattermost/versions/mattermost-4.5.0/config/config.json: permission denied”}
This sounds like the root of the issue. Is the config pointing back at the old 4.5.0 spot, but doesn’t have permission to update it?