I am wanting to update our users auth method from saml to gitlab, i am running into issues where i update the user field in our SQL data base from SAML to gitlab it just changed the error and doesnt update it. When i use mmctl and import myname.json it doesnt update the user account. What is the best way to update all my users.
Heya @daddydayz! Welcome to the Mattermost forums. Switching authentication methods in Mattermost requires careful migration to ensure a smooth transition for users. For updating from SAML to GitLab authentication, the recommended approach is to use Mattermost’s built-in commands and follow their migration documentation. Modifying the SQL database directly can cause issues, and generally isn’t recommended.
Here’s a useful starting point: Switching Authentication Methods. Feel free to provide more details, and we can help troubleshoot further!
Sadly matter most doesn’t downgrading from saml/ldap to any other form of authentication. Big fumble on their part. We managed to fix the issue by converting all users to bots then converting them back to users. This allowed us to switch them to email/password