Upstart daemon error

No matter which machine I try this on I can’t seem to get this to work. I have tried two different mac machines and now I am using a virtual Joyent machine with ubuntu and still having the exact same issue.

start on runlevel [2345]
stop on runlevel [016]
respawn
chdir /mattermost
setuid root
exec bin/platform

I get the following error:

start: Unknown job: mattermost

Any ideas?

Can you confirm that this is a file present in: /etc/init/mattermost.conf

That your Mattermost installation is actually in /mattermost

Your running the command sudo start mattermost

Also make sure you have fallowed all previous steps properly in our install guide: http://docs.mattermost.com/install/prod-ubuntu.html