User can't be found after newly installing mattermost omnibus

Troubleshooting
1

Summary
Installed mattermost omnibus and created first user but forgot password I used. Cannot do password reset or find user using mmctl user search [username] or resetting password using ‘mmctl user reset-password’

Steps to reproduce
Install new mattermost instance
Login and create new user
Forget user’s password and attempt to use mmctl to reset

Expected behavior
password reset email is sent out

Observed behavior
The error I’m getting when trying to reset the user password or even searching for a user is

Error: failed to create client: cannot read user credentials, maybe you need to use login first: stat /home/tyrex/.config/mmctl/config: no such file or directory
2

You can use local mode to bypass authentication: mmctl command line tool - Mattermost documentation

1 Like
3

Thanks, I actually ended up nuking my install as I screwed some stuff up lol but this will definitely be useful if needed in the future.