Webrtc audio is ok video not works

Troubleshooting
2

Hi @wangzy,

Could you review this web page and send us the relevant logs, config files, etc. so we can diagnose this issue?

Additional details that might be helpful:

  1. What distribution and database is your Mattermost instance installed on?
  2. Which browser/desktop app (and version) are the two users using? How about operating system?
  3. Does the issue reproduce with more than one person?
  4. Does the issue reproduce each time, if you try to call the same person 2-3 times? (sometimes we’ve had issues in the past where first try doesn’t connect)

Can you also help take a look at the tips in these threads:

  1. How to start WebRTC?
  2. Video/audio calls