Summary
Multiple users trying to access self-hosted Mattermost server via Android and iOS apps, getting same error after upagrading via Google Play/AppStore. All get the folllowing message (see thescreenshot). Selfhosted updated to the latest 10.3 Docker image. Desktop version works fine.
Steps to reproduce
Open mobile app, tap existing dialogue
Expected behavior
Dialogue opens
Observed behavior
Open an existing dialogue → see screenshot with error
UPD: observing similar issue on GitHub: Invalid Time Zone Name error at launch of direct message or channel · Issue #8423 · mattermost/mattermost-mobile · GitHub
Hi @sanyocc, thank you for reporting this, and I’m sorry to hear about the issues you’re experiencing! It seems like it could be related to an invalid time zone setting? Please check your server configuration to ensure the time zone is set correctly. For further assistance, you can refer to our documentation on our mobile troubleshooting FAQ or track updates on the GitHub issue you mentioned. Let us know if this helps!
