My Mattermost Windows Desktop App v5.0.2 does not show any channels.
I signed up to mattermost cloud with a trial enterprise account, created a team, and have off-topic, town square and my own “testing” channels there. I downloaded the desktop app, installed it, and entered the teamname.cloud.mattermost.com as the server name, and it seems to login without any credentials, and then everything is blank - no channels, nothing.
Where can I read about how to access my cloud-hosted team via the Desktop app ?
Do you see the same issue with browser / webapp?
Do you see any errors in the developer console?
No issues with browser/webapp.
I don’t see any errors related to these events in the developer console…but I am no expert.
I am guessing something is wrong because of the access: just knowing the team name and address should not give someone access, yes ? And I dont even know how to control access in the Mattermost cloud instance… I have seen how I can send someone a login link, but that is all…
Have you tried reloading or clearing the cache? Also, can you help confirm that the server URL is formatted as
ah… it was http vs. https… https works.
the hint says “The URL of your Mattermost server. Must start with http:// or https://.” , but it seems only https works in this case.